[Resolved] Datawind Innovations — received fully broken damaged piece

babyalisha

from Kasaragod, Kerala

Address:	New Delhi, Delhi
Website:	www.datawind.com

Advertisement in k tv about u b slate for. 2999. I ordered on 2 oct i received the piece on 6 the oct. Courier man gave package only when money3400 given. When i open the pack the usbi slate was fully damaged and broken no switch on and volume buttons. No keyboard. Ubislate 3g7x imei no [protected] and [protected]. E com courier man ran away saying he is not responsible for anything. I filled 100 complaints from the dayi received the pack but no solving response. I'm cheated. Simply they tell me to wait hours together over the customer care. Refund money or replace ubi slate.

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Nov 18, 2017

Complaint marked as Resolved

Datawind Innovations customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

Datawind Innovations Customer Care's response Dear Customer,

We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM)

you can also contact us on [protected]@datawindcorp.com

Regards,
Datawind Innovation

Verified Support

Mar 15, 2018

Datawind Innovations Customer Care's response Dear Customer,

“Greetings for the day - DataWind: Committed to customer satisfaction”

Thank You for contacting Datawind.

This is to inform you that we were trying to contact you on [protected] but contact number was answered. So we request you to share the working contact number & suitable timings to contact you.
For more information, Kindly contact us at[protected].

Regards,
Datawind innovation.