[Resolved]  Datawind Innovations — reg :tablet replacement request

Address:Coimbatore, Tamil Nadu, 632002

Dear Sir /Madam,

I placed order 1Data wind tab,

Order details: AWB NUMBER[protected] & ORDER NO. CCLNED56

I was ordered combo with keyboard,

But i received Tab only .that Tab not New piece, its Old used piece & Huge scratches both front & Bach side.

Kindly take back the tab, Provide new piece with key board

Let me know the send back details, pls clear the issue ASAP.

attached bill & photos for your reference.

Thanks & Regards

RAVIKUMAR.

Cont: [protected], [protected]
+13 photos
Was this information helpful?
No (0)
Yes (0)
Jan 4, 2018
Complaint marked as Resolved 
Datawind Innovations customer support has been notified about the posted complaint.
Nov 30, 2017
Updated by [email protected]
reg :tablet replacement request
Verified Support
Dec 04, 2017
Datawind Innovations Customer Care's response
Dear Customer,

We deeply regret for inconvenience. We have your contact details and we will get back to you shortly.

Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM)

you can also contact us on [protected]@datawindcorp.com

Regards,
Datawind Innovation
Dec 07, 2017
Updated by [email protected]
As discussed,

PFA of IME number details as you requested.

[protected]

[protected]

Thanks & Regards.

Ravikumar.D

Verified Support
Mar 16, 2018
Datawind Innovations Customer Care's response
Dear Customer,

“Greetings for the day - DataWind: Committed to customer satisfaction”

Thank You for contacting Datawind.

This is to inform you that we were trying to contact you on [protected]/ [protected] but contact number was answered. So we request you to share the working contact number & suitable timings to contact you.
For more information, Kindly contact us at[protected].

Regards,
Datawind innovation.
Verified Support
Mar 26, 2018
Datawind Innovations Customer Care's response
Dear Customer,

Greetings of the day !!

Since we have not received any response from your end, so we are unable to get in touch with you. If the issue still persists, kindly log a new complaint with valid contact number so that we can assist you at the earliest.

Alternatively you can contact us on our support number at[protected] between hrs.of (9 AM-6PM) with 7 working days or Email us at [protected]@datawindcorp.com

Thank you so much for your patience and co-operation.

Regards,
DATAWIND INNOVATIONS.
Complaint comments 

Comments

As discussed,

PFA of IME number details as you requested.

[protected]

[protected]

Thanks & Regards.

Ravikumar.D

[email protected]'s [Complaint's author] reply, Dec 10, 2017
Dear team,

I am not get any info from your end..

expect your reply immediate.

Thanks & Regards.

Ravikumar.D
[email protected]'s [Complaint's author] reply, Dec 11, 2017
Dear Sir/Madam,

I am not getting any response from your end..

Also not able to your technical support number at 0183-6668500

My complaint till 15 days crossed.

Kindly clear the issue ASAP.

Thanks & Regards

RAVIKUMAR.D

Cont: 7094483478, 9994984444
[email protected]'s [Complaint's author] reply, Dec 13, 2017
Dear Sir/Madam,

I am not getting any response from your end..

Also not able to your technical support number at 0183-6668500

My complaint till 15 days crossed.

Kindly clear the issue ASAP.

Thanks & Regards

RAVIKUMAR.D

Cont: 7094483478, 9994984444
[email protected]'s [Complaint's author] reply, Dec 16, 2017
Dear team,

Pls call me,

Kindly clear the issue ASAP.

Thanks & Regards

RAVIKUMAR.D

Cont: 7094483478, 9994984444

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Datawind Innovations
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    948
    Pending
    238
    Resolved
    474
    Datawind Innovations Phone
    +91 18 3514 1330 (India)
    +1 855 3282 9463 (North America)
    Datawind Innovations Address
    108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065
    View all Datawind Innovations contact information