[Resolved] Datawind Innovations — software problem | |||||
I purchased datawind tablet from local retailer in vizianagaram on december 12th 2016. Within three months o[censored]se, battery got swelled and it's about to blast, then i handed over the product to that retailer said battery issue will not comes under warranty. So purchased new battery from my pocket. After within one month o[censored]sage, product getting off automatically and not getting on again. Then i gave the product to the retailer again. I got call from visakhapatnam service center stating that it costs 1000 rs for the software. Tablet cost is 3000 and what the hell is with product quality. Already it's been three months the product had dead. I don't know what you people do. The product should get replaced or it should get rectified under warranty otherwise i ll file a case against your company under consumer protection act. Was this information helpful? | |||||
Jan 12, 2018 Complaint marked as Resolved Datawind Innovations customer support has been notified about the posted complaint. Verified Support Dec 08, 2017 Datawind Innovations Customer Care's response Dear Customer, “Greetings for the day - Data Wind: Committed to customer satisfaction” We request you to please share your contact number, so that we can provide you required Information. Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM) with 7 working days. you can also contact us on [protected]@datawindcorp.com Regards, DATAWIND INNOVATION Verified Support Jan 25, 2018 Datawind Innovations Customer Care's response Dear Customer, Greetings of the day !! Since we have not received any response from your end, so we are unable to get in touch with you. If the issue still persists, kindly log a new complaint with valid contact number so that we can assist you at the earliest. Alternatively you can contact us on our support number at[protected] between hrs.of (9 AM-6PM) with 7 working days or Email us at [protected]@datawindcorp.com Thank you so much for your patience and co-operation. Regards, DATAWIND INNOVATIONS. | |||||
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+91 18 3514 1330 (India)
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108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065