[Resolved]  Datawind Innovations — Ubislate tablet received a damaged product need refund

Address:	Hyderabad, Andhra Pradesh, 50050
Website:	www.datawind.com

Respected team,

Recently i've booked a 7"tablet from datawind through a telephone booking from number [protected] with name 'bhagavan'. I've received the package on 22nd may'17. But when opened the package i've observed that the tablet screen is in"broken" state. Also as per the order i'm supposed to receive an external keyboard which is not present in the package. I tried to register a complaint on the same day by calling customer care @[protected] but no one responded me well. Made multiple attempts but failed to receive a proper support from the team.

I'm totally disappointed of the service, would like to cancel the order by sending the product back and to have the amount of 3300/- paid for the tablet in 'cash on delivery mode' to be returned.

Hence i'm sending this mail and would request you to take immediate action on the issue. More details are provided about the product like images and order info details as below and also in attachments.


Please let me know if any further information needed.