DCB Bank — Gst bill wrong interest charged( loan not disbursed )

Address:

C/O BANSAL ELECTRICALS AND TRADERS, LGF-23A KUMAR EXCELLENCY PLAZA, PLOT NO 8 SECTOR 11 VASUNDHRA

Lap sanction on 31.01.22.Disbursed in installment.Interest charge even for 31.01.22.Wrong dd made for take over amt.
Dd made but not printed and signed till next day for take over. Gst bill should be available by 31.01.2022 but not available till 29.04.22 even on demand. Dustomer care is demanding time till 20.05.22.Disbursement detail is not available even on demand.