DCB Bank — no light in atm | |||
The dcb bank atm situated at gokul village co op hsg soc, shanti park, mira road (E) doesn't have light inside the atm for past 8/10 days. Which makes it very difficult to use this atm from sunset to sunrise. Also there is always water logging problem in the corridor of this atm. Previously there was an guard but now he has also been disappered. Request you to look into the matter and resolve the same at the earliest. Regards, Swwapnil bhusane. Up shakha pramukh, Shiv sena shakha 17, Mira road. [protected] Was this information helpful? | |||
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+91 22 6127 1000
Peninsula Business Park, 6th Floor, Tower A Lower Parel, Mumbai, Maharashtra, India - 400013
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After registering complaint early morning, I got an call at 0730 a.m. asking sir you registered the complaint for No Light at ATM. I said yes, The person on the phone replied sir your complaint will be resolved in 24hrs. But I have to pay complaint charges of sum Rs 20 or so.
I don't understand, first of all from so many days there is no light at the ATM and there is always stale water outside ATM. People has to walk through that water.
When such problem faced by the people in my vicinity is brought to the notice of DCB Bank inspite of resolving the issue why am I asked to pay the complaint charges. It is not the question of Rs 20/- or so. Which I could not hear clearly as I was sleeping when I got a call this morning.
Not even a security guard is present at this ATM. If any mishap happens as there is no light, will DCB take the onus.
Regards,
Swwapnil Bhusane,
Up shakha Pramukh,
Shiv sena shakha 17,
Mira road
[protected]