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DCKAP — Product not delivered

I had ordered the following products from Deckup on October 24th but never received it. Since then I am trying to reach them but nothing is working neither any response to any e-mail nor their WhatsApp is reachable, their website not opening since then.

Order Information:
Order Date:- Oct 24, 2020
Order ID:- OD[protected]
Order Status:- Processing Expected Delivery 06 Nov.

Items Ordered:
- Gaming Chair Office Chair High Back Computer Chair PU Leather Desk Chair, Black-Red. Worth ₹4, 999.00.

- Royal Dual Tone Design 2 Door Wardrobe With Two Drawyer, Dark-Walnut (Cherry_Blossom). Worth ₹5, 729.00.

- Best Seller In Executive Desk, L: 65.12" x W: 29.29" x H: 30.55", Jamocha Wood (Olde Maple). Worth ₹4, 999.00.

- Additional 5 Years Warranty, 5 + 5 Total 10 Years Complete Worry Free Warranty, Wardrobe. Value ₹499.00.

Subtotal ₹16, 226.00, Total ₹15, 976.00.

Their email is: sale.[protected]@gmail.com

I want a refund back. Also, please take severe action against them.
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Feb 27, 2021

Complaint Status

DCKAP customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

Comments

@DCKAP, My apologies it's not to you guys. Don't know how this portal logic works but my intent was to file a complaint against deckup.in and not to DEKAP.

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