Dealhatke.com — Projector

Address:560005
Website:dealhatke.com

Purchased a Projector based on their website specification. Clearing stating Full HD advanced Home Entertainment LED Projector.
Faulty Description: Image is only visible in a fully dark environment. If the room has the slightest light, no image visible.
I purchased it over the phone directly with dealhatke on phone number[protected]. The Sales person clearly told me that the product has a money back guarantee and I can pay COD. The day after I received the projector I called to request a refund due to the above fault. the sales person told me that I need to send an email to [protected]@dealhatke.com and someone will get back to me in 48 hours. This email was sent on Monday 22/05/2017. No response from dealhatke yet. I strongly believe this product sold by dealhatke is false advertising and misleading to the consumer. I am now waiting for my refund and the promised 48 hour response has also expired.
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May 24, 2017
Updated by exportqty
support DealHatke <[protected]@dealhatke.com> Today at 17:13
To
Edward
Message body
Dear Customer,

Please be informed that as per the *Refund & Replacement Policy* refund can be initiated only within 48hrs after product delivery

As we can see that product was delivered to you on 19th May 17 and we have received your intimation on 22nd May 17 @12.27pm

Replacement for the same can be done for any manufacturing fault for 1 year from date of purchase.
Jun 27, 2017
Updated by exportqty
From: support DealHatke <[protected]@dealhatke.com>
To: Edward <[protected]@yahoo.com>
Sent: Tuesday, 6 June 2017, 18:57
Subject: Re: Refund/ Return of Project

Dear Customer,

We have received your product at our warehouse.

Your refund has been processed further and will be initiated within in next 2 - 3 working days.

We appreciate your patience!!
Jun 27, 2017
Updated by exportqty
From: Edward Carter <[protected]@yahoo.com>
To: support DealHatke <[protected]@dealhatke.com>
Sent: Tuesday, 13 June 2017, 17:23
Subject: Re: Refund/ Return of Project

Hi Team,

Its now been a week after you promised my refund in 2-3 days on 6/6/17?
Please process this ASAP.


Kind Regards

Edward Carter
Jun 27, 2017
Updated by exportqty
Edward Carter <[protected]@yahoo.com> Today at 12:19
To
Support DealHatke
Message body
HELLO,
THIS IS NOW BEYOND A JOKE!
WHERE IS MY REFUND YOU PROMISED IN 2-3 DAYS ON 6/6/17?


Kind Regards

Edward Carter
Complaint comments 

Comments

I have ordered an Smart watch worth rs 1999, but you have given default piece, please refund me or else exchange it...
The anti theft bag is not proper in condition bag is tore, the charging wire is not proper, this bag is full stitched, poor bag defected piece. The bag is fully worse inside, this bag stitches are loose bag thread is getting out, this bag is like a garbage, bag cannot load anything, tore from outside the bag & inside also
Hi..
I am siddu Ginni I had an orders BZP6GEW1
Way bill No[protected]
But that bag was not good coditon also not aviable charging USB not in the bag I had paid amount 2999 Rs so kindly refund the amount I don't want this bag I hope you can understand the above case.so kindly do the need full resolved it immindtly..

Regards
Siddu ginni
[protected]

Hai, , i saw your deal hatke ad in fb, so I booked one Neotex sweat slim belt, I booked a size as XL but I got L size & also i am not satisfied with this product so please get my payment back & confirm the same

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