Dealhop Pvt Ltd — wrong product and cheap quality with no refund provision

Address:Park - 2, Near. Meghani Tower, Tilak Maidan, Station Road, Surat - 395003, Gujarat, Surat, Gujarat

I had ordered 2 lehenga cholis of dealhop pvt kya from online portal of woeca worth rs. 3201.45 on 14th january, 2020 and received the same on 19th january, 2020. Unfortunately of the two lehenga cholis one of them that they sent was a wrong product and the other way was way too cheap to be this expensive. I emailed them on the same day ie 19th jan about the same on the given email i’d but to this day haven’t received a single response. I sent another email on 20th jan, and i do not see a response yet. On 21st i called up on [protected] twice and both the times they gave me another number ‭[protected]‬ and i called on this number 4-5 times and nobody responded.

The delivery details are as follows :
Order no : wc2358
Awb no : krtp[protected]
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Jan 24, 2020
Updated by sajithagi
After posting a complaint here, someone from the company sent email asking for details but did not mention anything about the refund.
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    Contact Information

    Park - 2, Near. Meghani Tower, Tilak Maidan, Station Road, Surat - 395003, Gujarat, Surat
    Gujarat
    India
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