Dealshare — Refund my 52/- and amount Rs.1178 (bag id[protected] dated 05.11.2022

Address:

6/5 A jawahar Lal Neharu Sarani Konnagar Hooghly

Hi Team

This is Rakesh From Konnagar, West bengal. I am really disappointed by the process Dealshare follows to handle their customer problems.

I have one order (bag id[protected] dated 23.10.2022 amount Rs.855 in which there was 1 item ganesh Besan 500gm amounting Rs.52/- (Order Id is DS[protected] .
At the time of delivery delivery boy told the item will be delivered within 2-3 days or amount will refund.It was showing verified in online stautus in application.
But after that I oberseved that without delivery items it is shwing delivered in mobile online application. the item was not delivered.
I have already filed a complaint no# 4220490 regarding this on 05/11/2022.
I have one order (bag id[protected] dated 05.11.2022 amount Rs.1178 in which there was Same issue faced second item is the delivery comes without cadbury Bournvita 5 star magic 750gm amounting Rs. 321 (Order Id is DS[protected].
It was showing verified in online status in application. I asked Same delivery person, then he told the item will be delivered within 2-3 days or amount will refund.
By past experience on 27/11/2022, I told him please take these(4 items) items with you and come with complete (5 items)order.
Both payment is already made online and this order is still undelivered.
They are cheating and harassing by giving wrong statement which not acceptable for me.
Please refund my 52/- and amount Rs.1178 (bag id[protected] dated 05.11.2022 ASAP.
It is very poor service and bad experience. I have received 4 rt time same issue.
IF you cannot improve your service then I will not give any order in future.