Decathlon — respect a customers desire for privacy!

Website:Decathalon.in

After many years of shopping in decathalon in several countries, I have decided never again. Twice now (Ansal Plaza store and Zirakpur) I have tried to make a purchase which has been refused as I don’t wish to share my contact details!

How can they justify making it mandatory to share your contact number to buy something as basic as a water bottle?

How is it legal to deny selling a water bottle to someone who does not have a phone? Or has a phone and respects their privacy and does not want to share their number.
Such invasion of privacy by Decathalon is totally ridiculous and should not be allowed.
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I have made payment of rs. 5240 on 28/5/2018. But the transaction declined and amt deducted from my account. I have made continues follow up with decathelon. Calicut. My fund is not yet refunded till date. It already took more than 10days. No positive reply from decathelon. Service is utterly bad.

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