Delhi Jal Board — irregular water bill-k no.[protected]-q-449-dilshad garden, delhi-95

kvp11

from Delhi, Delhi

Address:	New Delhi, Delhi, 110095
Website:	www.delhijalboard.nic.in

Sir,
No meter reading was taken from 27 dec 2016 to 22 jul 2017 and the consumption for the whole period (204 days-74 units) billed in a single cycle (28 may-17 to 22 jul 17) for 55 days and charged rs.2554/-. Our consumption never go beyond 18 kl/pm. Request to issue a fresh bill for 204 days, instead of 55 days. Suitable action is to be taken against the irresponsible staff for harassing the consumers by issuing wrong bills.

Thanks

For gopal krishan
Q-449, dilshad garden
[protected]
[protected]@gmail.com

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Delhi Jal Board customer support has been notified about the posted complaint.

Sep 23, 2017

Updated by kvp11 No meter reading was taken from 01 may 2017 to 25 aug 17 and the consumption for the periods is being entered their own and charged rs.945/- for two cycles. Now when they take actual reading the consumption will show high as now they showed average reading less. Secondly the subsidy is also not being given as they have entered the meter locked (Ml) and the system will not give any subsidy. Djb staff very well aware this fact and deliberately doing for harassing the consumers. I have time and again apprised the facts to djb. After long correspondence such problems were rectified during previous occasions and there was no problem for quite some time. Now till the mcd elections there was no problem. I think as soon as the elections are over the whole employees started playing games (May be the new political masters support the wrong doings). Now i request djb through this forum to take meter reading and issue fresh bill for the period from 01 may 17.

Thanks

Vijayanandan k
[protected]