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Delhi Jal Board — no water supply for past 2 days

We resident of shoe market uttam nagar gali no.27 are not getting water supply for past few days and are being charged in appropriately in water bill. For last 3 months, we have been charged rs 1975 and no one came for water meter reading.in bill also, meter status has been shown as rddt. My contact number is [protected]. Called djb customer care also and they gave me a complaint number but no proper response given

Complaint Status


[Jun 02, 2019] Delhi Jal Board customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    13%
    Complaints
    3674
    Pending
    0
    Resolved
    477
    Delhi Jal Board Phone
    +91 11 2351 6261
    Delhi Jal Board Address
    Varunalaya Ph-II, Jhandewalan, Karol Bagh, New Delhi, Delhi, India - 110005