Respected sir/madam,
I am writing to bring to your attention a serious issue i had while travelling in dtc bus (Route no.817 M) on 11th May, 2024) (Wednesday) around 7:45pm. I boarded the bus from tagore garden as i had to reach moti nagar delhi metro station for way to my ongoing ISBT kashmiri board. When i was just taking out and counting the money i had to pay for the ticket (₹15), from the next bus stop (Less than 350 meters ahead) three delhi transit ticket checkers boarded the bus and immediately asked me for the ticket. As i was about to ask the conductor, i had the money in my hands. But one of them (Name not known, height around 5'11', spoke in a desi tone) started forcing me to pay ₹200 as fine for travelling without ticket. When I ma trying to contact to someone and making videos then he stopped me to doing this and giving threat to me. I tried to assure him that i was honest by showing him the money and even told him to ask the conductor or driver for confirmation of my boarding place. But instead he manipulated my words and asked the conductor that if i had asked him for the ticket just for his own corrupt purpose. The conductor obviously said no, and the guy not only stepped me down from the bus, threatened me of the cops, imprisonment and forcefully took ₹200 (Receipt image attached) from my wallet. This whole act was very shameful and urges me to think ill of your service and your employees. As an frankfinn student and a responsible citizen i know the rules and respect them with full honesty. Due to this incident i was disheartened and it ultimately ended me getting too late as i was already out of time.
So i request you to take action against this corrupt behavior of your employee as this in a serious way, i believe is against country's anti corruption growth and will be pleased to have your response. It will be kind enough of you to try let me my money back, just because i am student and respect my parents hard earned money.
Sincerely
Ankit
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