Delhi Jal Board — water bill grievance (k. no [protected] & [protected])

Address:

C-231/5, Parwatiya Aunchal, Sant Nagar, Burari

Hi sir,

I would like to register my grievance of k. No. [protected] & [protected] which belongs to my parents (Late nain singh rawat and smt sama devi).

We are receiving inappropriate bills from the last couple of years, i had raised so many complaints through different-different tools but got no satisfactory response.

The problem is that the department is generating this bill on the basis of default water consumption from very long time and when i raised this they are telling if you will pay the bill amount it will automatically deduct when they will generate bill with the correct meter reading instead of default water consumption.

I also raised the concern, how they will deduct my extra paid bill amount through the upcoming bill cycle. As per djb, they are bound to provide 20k ltr to domestic consumers, and in our area, we have the alternate day water supply means water comes after a gap of the day. So, in this situation how anyone can consume more than 20k which is free from the delhi govt.in addition to this, in my neighborhood, no one is receiving any water bill, they are under 20k. So, how djb is generating water bill continuously for us which has become more than 20000 rupees for both the meter.

So, sir please have a look at this issue personally and try to resolve it asap. I am expecting the correction on bills which should reflect the correct consumption details excluding areas.

Please have a look and suggest how to proceed further, i will be obliged to you.

Thanks & regards,
Navin rawat