Delhi Jal Board — wrong billing - consumer comes under zero consumption category. k. no.[protected]

Address:

DELHI JAL BOARD , JHANDEWALAN ,KAROL BAGH., New Delhi, Delhi

I am a very senior citizen and the rented flat i am occupying remains locked for the last more than 8 years and being a widower and alone i am now staying with my daughter. Hence no electricity or water is consumed. On the basis of my representation to the zro old rajendra nagar vide my letter dated 22.08.2014 (Diary no.2193 dt.22.8.2014) i was treated as zero consumption category of consumer and the bills for the subsequent periods upto 26.06.2015 were prepared indicating zero consumption of water and i was also informed on 22.8.2014 that i being a very senior citizen that i need not take the trouble of visiting the office on this account as all future bills will be raised on this basis. I was out of delhi for about three months from sseptember, 2015 to november 2015 and quite to my surprise i received a sms that rs.3774/- is due from me which is totally incorrect and unjustified as i neither lived in the premises nor used even a drop of water. I made the complaints through the indian complaint board forum on 15.11.2016 22.3.2017, 5.4.2017and subsequently also and up to now no action is taken by the delhi jal board to rectify the wrong billing which is mounting at the end of every billing circle.. Even the persons who consume water are treated as zero consumption category up to 20 kl per month. Now the delhi government has notified an amnesty scheme to waive all the penalties and surcharges.in view of my old age and unable to meet in person the zro i am sending my complaint online like the previous complaints and now i request you to take immediate steps to rectify the wrong billings and treat me as zero consumption category as in the past. Thanking you.
R. Subramanian (Mob.[protected]).

Water connection k. No.[protected]