Comments
No response received from DMRC of my complaint
Reply
I recharge metro card on 07.08.2021 by R's. 1, 000/-. Card does show top up amount. I contact to customer care at station he told me that metro server is down and refund will be received in 10 days. Further I complain online on 22.08.2021. I further complain on 02.09.2021 and 11.09.2021 but my refund is not received till today. I further providing Order details which are as below.
Top UP ID 13558651
Card ID 60744176
Order amount 1000
Merchant order number 89945949 Transaction number OL[protected]
Transaction date & time 07/08/2021 2:54:14 P. M.
Status Paid
You are requested to look into the matter and give my refund amount of Rs. 1000/-.
Top UP ID 13558651
Card ID 60744176
Order amount 1000
Merchant order number 89945949 Transaction number OL[protected]
Transaction date & time 07/08/2021 2:54:14 P. M.
Status Paid
You are requested to look into the matter and give my refund amount of Rs. 1000/-.
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![Delhi Metro Rail Corporation [DMRC] Phone](/img/bn/phone.svg "Delhi Metro Rail Corporation [DMRC] Phone"){kind=small}
+91 11 2341 7912
+91 11 2341 7910
+91 11 2436 5202
![Delhi Metro Rail Corporation [DMRC] Website](/img/bn/www.svg "Delhi Metro Rail Corporation [DMRC] Website"){kind=small}
![Delhi Metro Rail Corporation [DMRC] Address](/img/bn/location.svg "Delhi Metro Rail Corporation [DMRC] Address"){kind=small}
Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi, Delhi, India - 110001