[Resolved]  Delhi Metro Rail Corporation [Dmrc] — Harassment due to underground metro construction

Address:New Delhi, Delhi, 110014

Last month (6th March) due to underground metro construction, we were asked to evacuate our building within 4 hours without providing complete details, to which we objected. They just said there is some problem due to on going metro construction. We denied to evacuate the building. And asked them to stop the underground construction, but we were told that the construction cannot be stopped. After objection by all colony members they agreed to stop the construction.
Same night we noticed lot of cracks in all our room and our main gate was visibly sunken down. All the flooring tiles started cracking up as well.
Then we were told that due to construction the water started flooding underground and the building started sinking.
So we had to immediately evacuate. We were shifted to a guest house named Divine hotel in maharani bagh by DMRC. We were told that it will take just 2 days. After that we were told that it will take 15 days. The guest house was not good at all so we were shifted to Suryaa hotel in New Friends Colony.
In the mean time DMRC immediately started the work of lifting the building by filling cement under our building so that the building does not collapse.
DMRC assured us that they will repair all the loss.
Now after 27 days we have been told that the building has been stabilised and we can go back to our house.
They are saying that they will start repair work of our building after another 20-25 days once they complete the underground construction.
Our houses still have cracks all over. It's still risky to stay in the house.
We are facing mental harassment. Out side our house their is lot of dust all over. My dad has lung problem. His treatment is going on in Escorts. Doctors have said that dust is poison for him.
Please help us with the current situation.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Nov 22, 2018
Complaint marked as Resolved 
Delhi Metro Rail Corporation [DMRC] customer support has been notified about the posted complaint.
Apr 02, 2017
Updated by Kripneet
This is the letter given to us by DMRC

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhi Metro Rail Corporation [DMRC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    526
    Pending
    0
    Resolved
    61
    Delhi Metro Rail Corporation [DMRC] Phone
    +91 11 2341 7912
    +91 11 2341 7910
    +91 11 2436 5202
    Delhi Metro Rail Corporation [DMRC] Address
    Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi, Delhi, India - 110001
    View all Delhi Metro Rail Corporation [DMRC] contact information