[Resolved]  Delhi Metro Rail Corporation — Misbehaviour

Address:

New Delhi, Delhi

This whole incident took place between 6:00 to 6:30 am in the morning on 27/10/2014 (Monday ) at New Delhi Metro station . I was travelling from Chandni chowk to Rajiv Chowk . I was pushed out from metro by a commuter named Rajinder Kumar, while being pushed my leg got stuck between the platform and metro which could have been a disaster for me . On being stopped the person told me that he is working for metro police and started abusing and fighting with me and I was informed that he will lock me in jail for the day. I am an educated citizen and am totally aware of my rights .I accompanied that person upstairs and asked for the person in charge and requested him to check the video recordings, on being questioned the person was found guilty and agreed as well to his mistake . I filed in a written complaint against the employee and was informed that as soon the station manger comes in the morning he will get in touch with me and take the required action against the employee. But it has been more than 24 hours and no one got in touch with me and no action has been taken till yet . No staff or security was present at the platform for help and the way the metro employee reacted can cause disasters for metro commuters in future . If this is the safety and assistance provided by the metro staff, I would request the metro officials to please hire educated and behaved staff. Complaint Number :- A 8450 ( Complaint filed at New Delhi metro station) DMRC Employee name and id :- Rajinder Kumar (10266) Thanks and regards, Akshay Dutta [protected]@yahoo.com