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Delhi Police — fraud by online mobile shopping (zootap online) (marketed by, j. k., electronics karol bag new delhi

To the
Delhi police, crime cell,
Karol bag, new delhi.

Respected sir,
I beg to informed you that, i shri subhra prakash de, working in bsnl as a sub-divisional engineer (E) now posted at gangtok, sikkim, my humble request that i ordered a mobile hand set through zootap online, seller name is jk electronics, beodonpura, karrol bag, delhi, contact no. [protected]. By cash on delivery for amounting to rs. 3499/-, vide order no. Zt18215, mobile model no. Is a11 notch display android 8.1/face id/finger print unlock/4g smart phone. Accordingly a courier representative delivered the parcel on 04.02.2019 and broke the parcel in presence of the delivery person and just after broke it, i am really astonished that this is not the desired mobile (A11 notch display android 8.1/face id/finger print unlock/4g smart phone) which i was ordered and a very simple old nokia hand set is in the parcel. I am very shocked and paid to rs. 3499/-. As the delivery person pressure me to get the amount. I shall lodged a complaint through e-mail id:[protected]@gmail.com in three times with attached some parcel photos. But sir, i am very sorry to say no reply yet to be received. On day before yesterday morning i. E on 05.02.2019, i call to zootap customer care number [protected] which i had get it from zootap online site the customer care person asking for my atm card number for refund the amount but i can't give him my atm card number. Accordingly i had lodged a same complaint to grahak suraksha. But no action yet to be received sir, i am very depressed and requested to refund my money or desired mobile actually which i ordered it earlier at an earliest possible.
Thanking you with due respect.
Yours faithfullly
Subhra prakash de,
Order no. Zt18215
Mobile details: a11 notch display android 8.1/face id/finger print unlock/4g smart phone.
Seller name : jk electronics, beadonpura, karol bag.
Enclo - some photos of my parcel
fraud by online mobile shopping (zootap online) (marketed by, j. k., electronics karol bag new delhi
fraud by online mobile shopping (zootap online) (marketed by, j. k., electronics karol bag new delhi
fraud by online mobile shopping (zootap online) (marketed by, j. k., electronics karol bag new delhi
fraud by online mobile shopping (zootap online) (marketed by, j. k., electronics karol bag new delhi
fraud by online mobile shopping (zootap online) (marketed by, j. k., electronics karol bag new delhi
fraud by online mobile shopping (zootap online) (marketed by, j. k., electronics karol bag new delhi
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Complaint Status


[Apr 29, 2019] Delhi Police customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

Lost mobile : VIVO-V9 (Black)
IMEI : [protected], [protected]
Lost place : Nangloi metro station
Mail id : [protected]@gmail.com
Mob: [protected]

Hello sir/madam
mere mobile missing 5 month ho gye hai ab tak koi status nhi mila hai

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