Delhi Police — samsung a7 (gold) stolen

Address:

New Delhi, Delhi, 110088

I lost my samsung a7 (Gold) from hi choice fruits store, shop no. 25, 26 in naharpur, rohini on february 01, 2019. I was waiting there for the police for almost 1hr and 30 mins. But no one turned up despite the fact that police station was at 5 minutes drive distance and when i asked the shopkeeper about the footage of the cctv as camera was installed just above the cash counter, shopkeeper stated that it was not working. So what is the need to install a non working cctv.
I request you to kindly search my new mobile phone