Delhi Public School — mismanagement of school

Address:

Chandrapur, Maharashtra, 713216

My son is studying in delhi public school durgapur, west bengal in class 9th. On final result day 24/03/2018 school authority said that i have not paid the school fees of 3rd quarter. Though i have paid all fees on time. They refused to give the final report card of the student. And they said that my son cannot attend the school till i paid the fees with penalty. This had happened with many other student and their parents. This has happened due to some miss management of the school and the fees receiving bank. School officials did not listned any thing from the parents. Only said it is instruction of principal. But principal was also not present in the school at that day. So parents were helpless and suffered mental trauma. Students ewre aslo suffered mentally. Though at the end of the day i managed to get the report card of my son, i am still in mental trauma, as i cannot paid the huge amount of fees again which i have already paid. I also requested the school officials that give me a written that i have not paid the fees so that i can take an action on the bank. They aslo refused to give me the same. I also asked the officials that if i had not paid the fees of 3rd quarter then how they gave me the fees voucher of 4th quarter with out any extra fees and not even remind me for non payment of previous quarter. They did not answer any questions of any parents.
Till date school authority not contact me nither answering my call.