Delhi Transport Corporation [DTC] — Bus pass status

Website:

bus pass

Hello sir,

I am writing this complaint because I am sad with the DTC bus pass service.
I fill an application online on bus pass website on 10 Aug 2022 and when I am checking the application status it is showing me the same since 5 days. I tried to contact the respective department via phone calls and emails but didn't get any response, even though they didn't pick up the calls more over they cut my calls. I don't understand that when they are not willing to take calls or don't want to respond then why they write contact us?

Kindly check my application status and let me know the status of my bus pass. If it is going to take more than 2 days to approve then please refund my money.

Application no : [protected]
Present Status : Application Received and waiting for approval by the Department

Thanks
Surender Joshi