Delhi Transport Corporation [DTC] — Complaint against the bus driver and Marshall

Address:

Delhi

This is regarding an incident which took place today at around 10.30 pm in south Delhi area. My cab’s tyre got punctured near sheikh Sarai bus stop and I had to get down with my mother and my sister. We boarded a 522 green bus with the number- DL-1P C7071 and after going for 1 stop, the driver and home guard forcefully asked us to get down due to COVID protocol saying that only people who are seated are allowed to travel. There were many other people in the bus who were standing but they forcefully asked only us to get down. We requested them to allow us till the next stop which was Madangir as it was very late night but they forced us to get down at that point itself. I am attaching the picture of the bus and would like strict action against the driver who was not even wearing a mask and the marshall. They left us in pitch dark in between two bus stops where there were no other conveyance available and we had to walk 100 metres to the next bus stop to board another bus. This shows still how unsafe delhi public transport is for women
I would request you to take strict action against the driver and marshall
Looking forward for a prompt response on this matter as it is a concern of women safety and security in the city. I have mailed DTC but there was no response till now and neither there was any response on the calls.