Delhi Transport Corporation [DTC] — different fare charged for same origin and destination

Address:	110037
Website:	delhi.gov.in/wps/wcm/connect/doit_dtc/DTC/Home/Complaint+or+Lost+Property+Sectn.

Today dt. On 05 sep'18 i went to mahipalpur with my younger brother. We took the dtc bus (Cluster bus) from kapashera extension near about 1600 hrs. And conductor charged the 10 rupess for each ticket. And we took same bus (Cluster bus) for return back around 2000hrs from mahipalpur to kapshera extension. I took the 10rupees ticket as earlier charged by conductor. But when we reached at destination ticket checker asked for tickets and we saw the tickets but he said your tickets are not valid and you have to pay 200 rupees penalty for each. But i requested him for we have charged earlier 10 rupees for each ticket in out going. That is why we purchased the same fare tickets. But they didn't try to listen our request and rudely behaved (In haryanvi tone) with us and booked the penalty of 400 rupees for two passengers. Sir/ma'am, i wanted to know how they can charge different fare for out going and incoming for the same origin and same destination.

1. As a passenger i feel this is a ridiculous experience of my life.

2. I am also attaching the challan copy for better understanding.

3. I think dtc want to earn more money from passenger by misleading of service.

I hope you can understand my pain.

Please find bus details

Route number - 717
Bus number - 6328
Challan number - 859641 and 859923
Routing - mahipalpur to kapashera

Regards,