Delhi Transport Corporation [DTC] — dtc driver

I am a student studying in shivaji college. I daily travel from bakhtawar pur to rajdhani college by bus. Today on 15 feb 2019, i was returning from home from college and at azadpur i board in 125 palla at 8 pm from front door. I know it's my mistake. Then i get off from bus and again board from back door and come near driver. He talked me with rudeness and his language was "yaha mat kbada rah bhadak ho jayegi. Na toh khadi krke depot me phn kr dunga" i am very dissapoint from his behaviour at that time. The bus is from gtk depot. The number was dl 1pc 8777. I want strict action against him.
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Sir,
I regular coustomer of dtc route no. 604 today I was demanding ticket via metro card. My ticket no. is 00129839 Ac VVD[protected]/16A but conductor is denying to provide me ticket via MetroCard. Please register my complaint and give me solution.and take action against conductor.Thanking you.

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