Delhi Transport Corporation [DTC] — misbehaviour by the bus driver

Address:

110087

I am a Senior Citizen of 62 years of age retired from a Public Sector Undertaking from a senior post and also a practising Advocate at Debt Recovery Tribunal Delhi. Today, I went to meet my elder brother who is a retired senior official of Govt of India and reside at Parijat Apartments, West Enclave Pitampura, Delhi. I boarded the Bus Route no. 254 / DL 1P C 3235 at 5.00 PM at a bus stop before the Red Light signal at Mangolpuri crossing on outer ring road to come to my residence at Mianwali nagar Rohtak Road. When the bus crossed the red light signal at Udyog Nagar Rohtak Road, I came forward and asked the driver to stop the bus at Inder Enclave Bus Stop to enable me to get down at 5.10 PM. The driver not only took the bus ahead of the stop but also misbehaved with me saying loudly in an absurd language that I did not tell him in advance and he would not stop the bus if he was told at the stop to get down from the bus. I again asked him to stop the bus and allow me to alight from the bus but he noded with reluctance in stopping the bus much ahead of the bus stop causing me the problem to walk down unnecessarily.
I, therefore, lodge this complaint with a request to take suitable advisory action against the errant driver to mend his behaviour and confirm to me the action taken by you against the errant driver failing which I shall have no other option but to initiate the appropriate legal action at your cost, risk and responsibility.
I solicit your best cooperation in the matter.
Sincerely yours,
Advocate Pramod Kumar Singhal, (Mobile No. [protected])
Res.: NS-7, First Floor, Mianwali Nagar, Rohtak Road, New Delhi - 110087.
Mail ID: [protected]@gmail.com