Delhi Transport Corporation [DTC] — Renewal of monthly dtc bus pass for senior citizen

Address:

248 Narela, 248 Narela

To Dated : 17/08/2022
The Managing Director
Delhi Transport Corporation
I.P. Depot, Delhi.

SUB:- RENEWAL OF MONTHLY DTC BUS PASS FOR THE SENIOR CITIZEN.

Sir,

I wish to draw your attention to the fact that yesterday i.e.[protected] at about 2 P.M. as I went to DTC Bus Pass Centre at Red Fort, Chandni Chowk, Delhi, to renew my Bus Pass for Senior Citizens from[protected] to[protected]two months). There were more than 6 people waiting to renew their Bus Pass. When I reached the counter for renewal of my bus pass, I submitted my application with the old bus pass to the staff sitting in the Bus Pass Section for renewal. The staff demanded an Aadhar Card in original and one photo copy for renewal. The staff have not demanded any Aadhar Card from the others who were standing at que for renewal and also none for the passengers standing on line were submitted their Aadhar Card for renewal. I saw only the application forms and also old bus pass lying near the staff sitting for renewing the Bus Pass at the centre. They only demanded that I submit the Aadhar Card which I submitted to them earlier so many times. The staff refused to renew my Bus Pass and returned back the application form, old Bus Pass and the payment of Rs.115/-.

As you will be well aware that the Unique Identification Authority of India (UIDAI) of Aadhar Card directed on various occasions that the Aadhar Card is not an identity proof for each and every purpose for identification and not press individuals for submitting the same. There are Voter I. Cards, electricity bill and other documents available for identification, which I am ready to submit as and when required.

Also please note that I will travel in the DTC Bus without buying a ticket till such time the Bus Pass is renewed by the concerned and show the copy of this complaint to the T.T.E. to understand the cause.

I, therefore, request you to take a stern action against the staff (I.D. No. 86571). I may also be informed about it so that I can renew my Bus Pass.

Thanking you,

Yours faithfully,

(Mohan Chand Nair)
Flat No. 248, DDA Janta Flats,
Sector A-6, Pocket-11, Narela, Delhi - 110040
Mob No. [protected]
Email ID : [protected]@gmail.com