[Resolved] Delhivery — Courier misplaced

nandini_kasera

Jul 16, 2022

Address:

Guwahati

I had booked a courier from Udaipur to be delivered at my home in Guwahati on 1st July 2022 and was supposed to be delivered on 9th July 2022. I had my college formals and few gifts in the package for my family. When we enquired about the same on 11th July 2022 with Delhivery, they informed it has been misplaced (even when the courier had been scanned in Guwahati on 9th July 2022). Filing complaint has not helped and its a mental torture. Such is sheer negligence when in this time of digitization locating a courier box even after a week is not possible.

Tracking ID:[protected]

Real poor service and customer grievance.

Expecting my courier to be located and delivered at the earliest.

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Jul 17, 2022

Complaint marked as Resolved

This morning received the call from local team that the courier has been located and by mid day it was delivered at the intended address.

Delhivery customer support has been notified about the posted complaint.