Delhivery — Items not delivered for more than past 1 month

I had placed 2 couriers with Delhivery from Hyderabad to Chennai on 18 May 23 with AWB numbers:[protected] and[protected]. The Delhivery could not do the delivery for more than the stipulated time thus I asked for a RETURN of the couriers owing to couriers being expensive and my fear of them getting lost in transit.

Now to date the items have not been returned. Whenever I check for any update on the app or website of Delhivery it says getting delivered tomorrow, however, every day the date is updated to the next day.

I have tried to contact customer care and written emails to resolve this to Delhivery. They have either not responded or responded with false promises.

No accurate information has been provided by any officials of Delhivery to date nor any person from Delhivery has ever tried to contact me about this problem on the telephone.
+15 photos
Was this information helpful?
No (0)
Yes (0)
Delhivery customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Today Itself As I Need My Order Urgently.. So, Kindly Deliver My Order Without any Further Delays.. Since it is really Urgent.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhivery
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    3760
    Pending
    0
    Resolved
    515
    Delhivery Phone
    +91 12 4671 9500
    +91 12 4471 8919
    Delhivery Address
    Plot 5, Sector 44, Gurugram, Haryana, India - 122002
    View all Delhivery contact information