[Resolved]  Delhivery — Not able to provide to the point service..

Recently I placed an order on Hopscotch which I was told to get the delivery on time. On 20th November the first delivery was expected whose tracking ID is[protected] on website Delhivery. I expected call from the delivery executive who was supposed to give me a call once he reach the above-mentioned address. I kept on waiting all the time but the person didn't deliver didn't make any call to me rather he escalated that order had returned.
Then I thought he might deliver it next day and call me, nothing happened. I raised a complain to hopscotch and Delhivery informing about the no call and Delhivery executive.just after the complain I received a mail stating that they will get the delivery by tomorrow I also requested them to send the delivery executive no. As am unable to make sure if he is at my door steps or not. They confirmed but never send me the contacts. Further, I found out that product is out for delivery but it didn't deliver to me now, they have updated that I will be getting it deliver by today which I found to be a false hope from Delhivery and hopscotch. Kindly help with the same as the order is really important for me.