Delhivery — product damaged during delivery and discarded

AWB:[protected]

The delhivery team has mishandled the package during transit and has not delivered the product till date.

After raising multiple tickets, they mentioned that the product has perishable goods and hence discarded. However, the product has a mix of both perishable and non-perishable goods.

They haven't delivered the product yet with the non-perishable goods. Also, there is no customer support number to talk with the agent to know the status.

In the app, they are just updating the status as delivery is delayed and will be delivered tomorrow. This status has been going on since 3rd May 2024.