Delhivery — Shipment not delivered even after 7 days

Address:	Delhi
Website:	Delhivery

I ordered a chair from flipkart and unfortunately it was booked by the seller through delhivery which is known for infamous delay. Since 7th October my product is at the destination point but not delivered to my address. This I am writing on 13th October. A complaint mail sent to them has not been answered yet. Earlier too I had ordered software from Reliance digital and it was also booked through Delhivery and it lied at their destination office for more than a week and after several complaints Reliance Digital customer service requested me to cancel the order as Delhivery is not answering them too. A wonderful pathetic company Delhivery.