[Resolved] Delhivery / Ssn Logistics — 37287

 
1 Review
A-3 Green Field Opposite GramPanchayat Tito Waddo Nerul Condolim North Bardez Goa, Bardez, Maharashtra, India
 Ambe on Jul 11, 2019
Hello kapde.com: i have received your wrong parcel instead of karishma kapoor white kuriti 14 i received purple colour old saree from radha creations so i requested to u refund in my account of rs: 545 i paid for it & it came from by smartship delivery radhacreations u please transfer in my bank account of rs 545: & u please send courier partner for returning back the parcel now as fast as possible now ok:

Thanks:

Order no this is :- 37287:

Tracking no:-[protected]
Complaint marked as Resolved Aug 18, 2019

Complaint Status


[Jul 11, 2019] Delhivery / SSN Logistics customer support has been notified about the posted complaint.
Verified Support
Delhivery / SSN Logistics Customer Care's response, Jul 15, 2019
Hi,

We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

Thanks & Regards,
Team Delhivery
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    Delhivery / Ssn Logistics - 37287