Delhivery / SSN Logistics Customer Care
SSN Logistics Pvt. Ltd
Customer satisfaction rating: 46%
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315
COMPLAINTS

Delhivery / SSN Logistics Customer Care

SSN Logistics Pvt. Ltd

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India

Customer Care Phone Numbers and Contacts

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Additional info
Mumbai
Delhi NCR, Plot 84, Sector 44, Gurgaon - 122 002

Bangalore
2nd Floor, Wicel Building, Midc, Opp Seepz Gate No. 1, Andheri (E), Mumbai 400 093

Hyderabad
104, Infantry Techno Park, 3rd Floor, Infantry Road, Shivaji Nagar, Bangalore - 560 001

Chennai
Kaizen Mirza White House, 1-20-268, Flat No 201, Survey No 72, Near Begumpet, Rasoolpura, Secunderabad, Hyderabad – 500 003

Chennai
No. 449, MKN Road, Alandur, Chennai - 600 016

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Customer satisfaction rating
46%
Complaints
315
Pending
16
Resolved
138
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon08:00 am - 09:00 pm
Tue08:00 am - 09:00 pm
Wed08:00 am - 09:00 pm
Thu08:00 am - 09:00 pm
Fri08:00 am - 09:00 pm
Sat08:00 am - 09:00 pm
Sun09:00 am - 06:00 pm

Delhivery / SSN Logistics related photos (95)

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Delhivery / SSN Logistics Complaints & Reviews

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Delhivery / Ssn Logistics — fake product smart watch

 Khaleel Azzu on Jul 20, 2019
I have bought smart watch costing 1399, but this dealsoffer site and delhivery courier people delivered me fake product which is not at all working... Please repay take action against the company and please pay back my money. Please take a strong action on this type of fake sites.

Site:dealsoffer.com
Known as offerhub
Logistics partner: Delhivery

Order number DA03926
Product: LEM7 4G LTE GPS WATCH PHONE With 2G+16G...
Complaint comments  Read comments Complaint category Electronics & Appliances

Delhivery / Ssn Logistics — worst service and fraud service

 Giii on Jul 18, 2019
Hello,

https://www.delhivery.com/ if you cant deliver my shipment to my home you should not take my shipment from the flipkart.. Delhivery courier executive/boy are fraud fellow always they asking to come and collect my shipment to his place.. So that i called fraud fellows..

See you fraud guys not deliver my shipment to my home.. Why you taking my shipment??? This is worst and fraud service don’t waste my time. If they shipped genuine courier parcel will reach on time....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — 37287

 Ambe on Jul 11, 2019
Hello kapde.com: i have received your wrong parcel instead of karishma kapoor white kuriti 14 i received purple colour old saree from radha creations so i requested to u refund in my account of rs: 545 i paid for it & it came from by smartship delivery radhacreations u please transfer in my bank account of rs 545: & u please send courier partner for returning back the parcel now as fast as possible now ok:

Thanks:

Order no this is :- 37287:

Tracking no:-[protected]...
Complaint comments  Read comments Complaint category Other

Delhivery / Ssn Logistics — 1320621425164/2902310 has not yet delivered [Resolved]

 Masarrath Sami on Jul 11, 2019
Tracking id/order id[protected]/2902310 has not yet delivered. Today was the expected date but they are so careless to deliver it on time. I ask the delhivery logistics to deliver my product as soon as possible and don't delay it. And please don't be late. How can you be so careless about the delivery. It must be on time and try to deliver it as fast as possible....
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — wrong items delivered

 Om Subedi on Jul 10, 2019
Had a concern regarding one of cash on delivery on 10th july 2019 by delhivery order with tracking id[protected] and order id lc-19-1818.

Rs.2499 collected and i was not allowed to open the package and now the package with item delivered was just fake. Instead of fusion5 tablet, it was just cheap quality pair of wrist watch.

I contacted delhivery customer service to stop the payment to seller but the contact center personnel denied.

Please help and co operate to stop payment to seller for the above mentioned order....
Complaint comments  Read comments Complaint category Mobile Handsets

Delhivery / Ssn Logistics — no information regarding my delivery.

 rjs1234 on Jul 9, 2019
I ordered a motherboard frommd computers on 28 june and it was shipped on the same day from there end through delhivery. But as of today 9 july its still not been delivered to me by delhivery when the delivery date given was 7 july by them. Please look at the matter asap. As its a prepaid order i'm feeling worried about losing it because of them.
Tracking id[protected]
Order id 14219966...
Complaint comments  Read comments Complaint category Computers & Accessories

Delhivery / Ssn Logistics — delivery services

 Dinesh Kumar vundeti on Jul 8, 2019
I sent an item containing food(pickle) through delhivery services on 15th june it should be delivered by 19th june and I'm calling them from last 15days no proper response from customer care executes, wleverytime they are saying 24-48 hours and now its became more than 18days not yet delivered they dont know exact where is my item is I'm adding my shipment id...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — lazy home delivery persons

 Arun K I on Jun 27, 2019
I got this msg from delhivery courier service, our executive ([protected]) was unable to deliver your clubfactory package with awb[protected] as we were unable to reach you. For feedback visit cf. Delhivery.com/? Ljweawpwqlqgpmbxlzwc.

It is second time they said lime excuse again, they contact me and they want to me in their office to collect my stuff, one of my earlier order returned because of their lazziness, they dont have time to deliver in home, they ask me to come at office, or town, if you guys cant deliver in homes, why you make contracts with online shopping companies?...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Delhivery / Ssn Logistics — ordered product not delivered, purposefully delaying the delivery. [Resolved]

 sukesh5687 on Jun 12, 2019
Two weeks before i ordered some products through amazon app. They sent the product through Delhivery Courier service But till now in didn't get my product . They are purposefully delaying the delivery by saying some silly reasons like "forgot to take the product", "vehicle is breakdown" etc.

Could you please take necessary action against this and help me?

Tracking ID:[protected]...
Complaint comments  Read comments [1]Complaint category Home & Garden

Delhivery / Ssn Logistics — customer service [Resolved]

 Apurva Pimplapure on Jun 12, 2019
Delhivery customer service is pathetic they dont even bother ro receive your call.After 20 attempts finally they received my call i told them to pick my order on specific date they said yes for rescheduling the order on the same day again i called them 15 times then they received my call i have told them they are supposed to pick my order today they said that my phone number was wrong that is why they cant pick my order really bad service .I dont know how gave them the title of customer service....
Complaint comments  Read comments [2]Complaint category Movement & Delivery

Delhivery / Ssn Logistics — fraudulent pickup- scam [Resolved]

 Nilanjana patra on Jun 11, 2019
The delivery person came on 2nd of June and picked up my BOAT bluetooth speaker.
I gave him my speaker, and then he came back in 2 hours asking for charger, which i gave.
He didn't give me any receipt of this.
Later on he called saying he needs the bill and would come to take the bill. I said ok, please come on Wednesday.
But the person did not come and neither is he picking up calls. He also marked my pickup as cancelled. This person still has my speaker and charger.
His number is :- [protected]
I complained to the Delhivery team but there is no response....
Complaint comments  Read comments [3]Complaint category Other

Delhivery / Ssn Logistics — delivery not attempted, sharing false tracking, update awb number: 526832768561 [Resolved]

 Nasy39 on Jun 8, 2019
I ordered a laser printer through flipkart and was scheduled to get it by 6th june, however the shipment reached my nearest hub by 3rd june and was out for delivery on 4th june but it was not delivered nor the courier guy made a call, but on tracking website shows they made an attempt which is completely false and misleading, I raised this issue to flipkart but received no fruitful answer, and still I am been forced to wait unnecessary to receive the shipment with no further updates, please request you to take necessary action for such unpleasant service.
Thanking you
Abdul Naseer
Complaint comments  Read comments [2]Complaint category Printers

Delhivery / Ssn Logistics — delivery not on time [Resolved]

 [email protected] on Jun 4, 2019
Dear sir
In want to inform you that yesterday dated 03.06.19 a message was for delivery at around 2 o clock p.m but by evening a call came that today it will not be delivered we will deliver on 04.06.19.Then again on 04.06.19 a message came around 11 o clock that it will be delivered but it is not yet delivered and I am not the answer from the agent when it will be delivered .Sorry to say but it's a poor service...
Complaint comments  Read comments Complaint category Mobile Handsets

Delhivery / Ssn Logistics — wrong item received from delhivery ssn logistics [Resolved]

 jadhavgiri00 on Jun 4, 2019
Hi.. I'm girish n
I booked oneplus 7 pro but wrong item sent there send from amazon box in this box bill is changed, in side this box don't have any bill, i need refund my money please or return this product. I'm uploading video please watch.. Sir please return my money please... I pay for this 15, 000 rs already paid... This my contact number [protected] please take action. Thank you....
Complaint comments  Read comments Complaint category Mobile Handsets

Delhivery / Ssn Logistics — got a different, malfunctioning product [Resolved]

 Gouthamprabhu on Jun 3, 2019
Hi,
I want a refund of aproduct i recieved
I ordered a ahifi wireless earbuds
With 100 hours playtime ambient mode, bluetooth 5, noise cancellation, waterproof
Of rs.1999
Tracking id[protected]
I got a i 7s tws bluetooth
Which is malfunctioning.. I want a refund or a replacement of the original product which i ordered.. Please take actions fast...
Complaint comments  Read comments Complaint category Electronics & Appliances

Delhivery / Ssn Logistics — delhivery is a third class company [Resolved]

 Complainant38921 on Jun 1, 2019
Y product has not been delivered yet. Yesterday, it reached to the delhi airport, according to delhivery customer care but till right now, it didn't deliver to me. It means, delhivery people are using my product. I called them so many times, still they're not delivering.
Yesterday, it showed on their website that product will be deliver in the morning of june1, 2019. But now, it shows, evening of june1, 2019 it'll be delivered which means delhivery people are using my product.
Delhivery courier office is very near to my home, still they're not delivering. Shame on delhivery....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — order# awb 596859656150 [Resolved]

 Smita2313 on May 27, 2019
Order# awb[protected], this was to be delivered on 23/5/2019, however still not delivered.
Contacted customer care thrice for status update, they promised it would be delivered today morning (27/5/2019) on priority. I repeatedly asked them to deliver before 2:00pm, however still not received it.
I am unsure if they actually have the order or they have misplaced it and they are just making an excuse.

E-mailed them many times, received no response.

Pathetic service....
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — hiding seller information [Resolved]

 shiva reddy koti on May 27, 2019
I had booked 'Apple Airpod' from a seller saw in google ad and and chosen the cash on delivery (COD) option. Subsequently I got confirmation call from
mobile no. [protected].

Finally I received the consignment from Delhivery on April 30, 2019. I paid 3000 rupees to the Delhivery delivery guy.

Following are the details available on invoice:

Invoice No:1494 dated[protected]
AWS:[protected]
seller address: [protected]@outlook.com, Delhi-16

But the product which I received was i7S TWS Airpods and a set of playing cards....
Complaint comments  Read comments Complaint category Electronics & Appliances

Delhivery / Ssn Logistics — poor quality and product mismatch

 Roni Krishnan on May 22, 2019
I have orderd a posution correction belt. Now when the product arraived it was of substandard quality, it doesnt look any similar to that shown in photo and some different colour.. I want to give it back and collect my money back.
Money given was 900 for something that wont cost anything more than 100.

Awb[protected] was the delhivery courier number

Redcrate order number #rc214823...
Complaint comments  Read comments [2]Complaint category Health & Life Insurance

Delhivery / Ssn Logistics — low quality [Resolved]

 kajalkiran15 on May 19, 2019
Return the product..the product has low quality.. please refund my money
This clothes does not look like as I wanted..very rough quality.. waste of money..and the amount of money is 1299 ..it's not fare I pay for this rough product 1299 . This product price should be 120 .. please refund my money back as soon as possible.. very low quality of the product of your package...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

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