Delhivery / SSN Logistics Customer Care
SSN Logistics Pvt. Ltd
Customer satisfaction rating: 17%
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170
COMPLAINTS

Delhivery / SSN Logistics Customer Care

SSN Logistics Pvt. Ltd

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Address

India

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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47
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25

Additional info
Mumbai
Delhi NCR, Plot 84, Sector 44, Gurgaon - 122 002

Bangalore
2nd Floor, Wicel Building, Midc, Opp Seepz Gate No. 1, Andheri (E), Mumbai 400 093

Hyderabad
104, Infantry Techno Park, 3rd Floor, Infantry Road, Shivaji Nagar, Bangalore - 560 001

Chennai
Kaizen Mirza White House, 1-20-268, Flat No 201, Survey No 72, Near Begumpet, Rasoolpura, Secunderabad, Hyderabad – 500 003

Chennai
No. 449, MKN Road, Alandur, Chennai - 600 016

View More Information...

Customer satisfaction rating
17%
Complaints
170
Pending
15
Resolved
22
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon08:00 am - 09:00 pm
Tue08:00 am - 09:00 pm
Wed08:00 am - 09:00 pm
Thu08:00 am - 09:00 pm
Fri08:00 am - 09:00 pm
Sat08:00 am - 09:00 pm
Sun09:00 am - 06:00 pm

Delhivery / SSN Logistics related photos (51)

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Delhivery / SSN Logistics Complaints & Reviews

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Delhivery / Ssn Logistics — product returned without customer knowledge

 Kanu Pame on Jun 14, 2018
I have placed an order 3 items from reliance trends on 28may-2018 and reached in a destination on 7june-2018.
Two items i collected myself (It was reached at my destination before 5june-2018) from delhivery office as they are not delivering my product. Yesterday i got call but due to having lunch i could not receive and soon after within 1minute i called back thrice but they are keep on discounting. After 1 or 2 minutes i received one sms from delhivery it's saying (Attempted delivery of your finetech corporation priv shipment but could not reach you. If you want it to be delivered today,...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — product showing delivered but not yet received.

 Adi Deb on Jun 14, 2018
Dear sir,
My air way bill no. Is[protected]. The product has not been delivered yet but in the tracking status its showing delivered on june 12th 2018 (Evening). Its a paytm order and i want my product on an urgent basis orelse i want a refund. How dare they show delivered whereas they have actually not delivered the product.
Kindly help me so that i can receive the product at the earliest possible. I tried calling the contact no. Given on the site but its not getting connected....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Delhivery / Ssn Logistics — shipment not delivered

 Alomst EveryThing on Jun 14, 2018
Awb no.[protected]

Shipment booked through. Direct. Delhivery

From. Harsh raj, ramgarh, jharkhand

To. Rashi peripherals pvt ltd, poman village, palghar, maharashtra)

Last status was. Consignment recived in 11 june 2018 at bilaspur hub - hr

Till my shipment not connected to destination

My delivery date was 15 june 2018

Kindly check and update on high priority...
Complaint comments  Read comments [1]Complaint category Other

Delhivery / Ssn Logistics — not delivering my order from last 10 days

 Rajvir Sansarwal on Jun 12, 2018
Dear sir,
I am tony getting harrased by delhivery awb[protected] they are not delivering my this order and kept the same with them from last 10 days in city naraingarh in district ambala haryana 134203. My contact no. [protected]. Plz provide me help for delivering my order. If they dont want to deliver my order then why they kept the same with them with whos permission. I will be highly thankful to you if you provide some support in this case.
Thanking you
Tony
[protected]...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — complacency in delivering my order

 Bibechna on Jun 12, 2018
I had a large shipment to be delivered from romwe.com on the 4th of june 2018, however delhivery who is handling the shipment said when i called them as to why i didn’t get my shipment that there had been a pincode error and that they would fix it and to avail some time to them. It’s always been the same answer, it’s been a week now and i have to keep calling them to do their job but no action has been taken what so ever. This is harassing to a level where in i have to leave everything i am doing to get behind them to do their jobs...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — I haven't received my package yet

 पवन नावरिया on Jun 11, 2018
I ordered a product from mi.com which was to be delivered by delhivery the product delivery date was 9th of june 2018 but have not received yet i tried to call delivery boy as i received a message from delhivery with contact no. Of delivery boy i tried to call him but he rejected my call many times i tried to contact him with another no. Then he picked my call and told me that i am on holiday and another boy will deliver your product on 10th june 2018 but i haven't received my package yet as i tried to call him again he rejected my call than i again i tried to contact him with other no. Then he...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Delhivery / Ssn Logistics — not picking up a return order after payment collected and lying saying customer unavailable

 Pallavi S Poojary on Jun 7, 2018
Hi,

I had ordered some products from Shein.com. one of the products was of bad quality so I placed a return request. I was given 2 options - either to courier it myself or to pay a 69 rupees fee for a return pickup that the company would schedule. I agreed for the latter as I'm recovering at home post surgery and would not have been able to go to a courier shop. They accordingly said they would charge the fee from the amount to be refunded. I even received an SMS and tracking details for Delhivery who were supposed to pick up the product. This was 3 days ago. Since then everyday...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — jbl charge 2+

 Everything Social on Jun 4, 2018
I saw the ad on instagram a few days ago about 70% off on the rs.14990 product jbl charge 2+. We have received the order from delhivery which is cash on delivery. This is ridiculous as this is something bluff. Please try and block the seller who is selling fake products online under the world renowned brand jbl. As people around the country are being bluffed. Please refund our money back i. E. Rs.1800/-. Please do as early as possible....
Complaint comments  Read comments Complaint category Computers & Accessories

Delhivery / Ssn Logistics — order not delivered

 Amansaccs on Jun 3, 2018
Shipment not delivered despite reaching destination city. Very apprehensive now as have read many delhivery reviews, mostly negative.
Now i am very concerned and distressed about the phone i ordered from nokia's website. The phone certainly did cost a lot and unfortunately, its delhivery who would be delivering the order. I am not worried if there is a delay in the delivery, what troubling me is no delivery at all. I certainly spend a lot on the phone now im starting to think that i am never getting my product delivered.

Awb number[protected]...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Delhivery / Ssn Logistics — main product miss by delivery company

 deepak7080 on May 31, 2018
Ser maine mi.com se redmi note 5 pro order kiya tha jiski tracking id[protected] hai. Ser delhivery boy aaya tha unse mujhe khali product de diya maine product khola tha to usme main product miss tha. Couriur boy mujhse kahne laga mai iski jimmedari nhi leta aap company me complaint karo. Maine mi.com company me complaint ki thi company ne bataya tha ki product kanpur tak wait karke aaya tha. Kanpur se nikla tha tab bhi uska wait thik tha hamirpur office me jab ayya hoga tabhi is product me chhechhad ki gyi hai... Delhivery boy ne mujhe product mere hath me na dekar neeche fek diya tha. Aur jab...
Complaint comments  Read comments Complaint category Online Shopping

Delhivery / Ssn Logistics — worst service to registered client

 Maulik Virvadiya on May 31, 2018
I am registered with company as "nardev fashion-dfs"
I give monthly 200 parcel to company.

But my poc (Managar) is not solving any query related to shipment, not answering emails, not giving me contact details to call, not even call me on my number for solution,

I send too many emails regarding it to company but compnay doest not have any proper contact for such issue.

Manager is working as boss... Very bad service i received.
I have decided to left delhivery and will send shipments via fedex....
Complaint comments  Read comments Complaint category Online Shopping

Delhivery / Ssn Logistics — 1446010103810 - courier not delivered yet

 pradeepkush on May 23, 2018
The courier was sent from noida to delhi. Both are adjacent cities. The courier is delivered in 2-3 days but my courier is still sitting with their hub. It is been 6 days. It is still far from delivery as per tracking. My tracking#[protected] not delivered yet.

Can someone from delhivery please look into this. There are important documents in the courier....
Complaint comments  Read comments [1]Complaint category Business & Finances

Delhivery / Ssn Logistics — return of watch

 Arun Jil Jung Juk on May 22, 2018
I have order watch in next level. Com... I was received watch in broken condition... Back side of watch ful scratches... So it not looking good... Now i don't have interst to use that watch... So i need to send back that damaged watch... Please refund my amount which is paid on purchase of watch...
Order no :5848
Customer name:Arun Jil jung juk...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Delhivery.com — order not yet delivered [Resolved]

 taniyapuri09@gmail.com on May 19, 2018
Hello sir/mam i hv ordered a product (282557).. Yesterday on 12th of may2018 i got the msg regarding my product that it will be delivered by delhivery courior service but i didnt get any call from the courior boy and when i called him up, he was telling so many excuse dat he is carrying the product from the past 2-3 days, i said i got d msg today that i vil get dis product today but he was giving excuses...
Kindly send that product again......
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Delhivery / Ssn Logistics — mobile

 Pruthvi121 on May 17, 2018
Very very dirty scene... U have ordered one but... Thts totally fake... I want my money back.. Tell me the way and i need to complaint against thesee cheating rascals... How can u support them and losse ur confidence. I want my money back i have done loan from my friend and i have to pay him please tel me the way to send it back and gey my money back help me put...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Delhivery / Ssn Logistics — returning product

 Hani Biradar on May 1, 2018
Hello,

I did not order anything from delhivery, but i have received the order from delhivery which is cash on delivery. When i get the product i surprised that, the product was different.. A bad experience with delhivery... I want to return the product... Please tell me the procedure
Please refund our money back. Rs.1250/-. Please do as early as possible.

Order id no.[protected]
We want to return it again at earliest.

Please let us know the procedure.

Regards,
Hs biradar...
Complaint comments  Read comments [3]Complaint category Hair and Beauty Salons

Delhivery — awb no-1786710043400

 Prity Vikash Singh on Apr 18, 2018
I have order different item and they delivered me different item. I ordered a orange and black lehnga but i received a frok. I have visited the site and found that there is no option for the return of the item. Help me to resolve the issue. Awb no[protected]
Order no-rl24403
So i request you to kindly return my product as soon as possible. They have given the return address also but i am worried about refund of money....
Complaint comments  Read comments [4]Complaint category Other

Delhivery / Ssn Logistics — non delivery of my amazon.in buy

 Shreya Rajgopal on Apr 16, 2018
I had ordered for a product on amazon.in. This arrived unexpectedly early and i was not available on that particular day. I told the courier man the same. He said he would deliver it two days later that is monday, as per my request. But today i have been calling him multiple times, and each time he said it will arrive 'in a while". The while never came. And finally he stopped responding to my calls, i am utterly frustrated.
I tried calling up the amazon.in toll free number. Int he process i learnt it isnt actually toll free. And i never got connected with their costumer service. The same...
Complaint comments  Read comments [2]Complaint category Online Shopping

Delhivery / Ssn Logistics — product mismatch... not the right product delivered [Resolved]

 Siraj Assiz Kadappally on Apr 13, 2018
Sir,
I have ordered for combo of new fashion slim denim shirts for men for 1099 cod. And received the product on 12/4/18. Instead of denim shirts combo i have received neon coloured cotton shirt with low quality fabric... Please return the product and refund as soon as possible... Instead of denim shirt with colours blue, dark blue, grey, and black, i have received neon colours light blue, sea blue, sea green, yellow

Order no as on packet bsj133087...
Complaint comments  Read comments [4]Complaint category Clothing, Shoes & Accessories

Delhivery / Ssn Logistics — return and payback [Resolved]

 Ani Lalwani on Apr 9, 2018
Hello I am anita lalwani I want to return the product which you have delivered to us . This is not the product which we have order from your website . So we are returning your product . We us our money back or give us the product which we have ordered . And you product is save we have not damage your product . So we kindly request you to send our money back or product which we have ordered
Regards : Anita lalwani...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

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