Delhivery / SSN Logistics Customer Care
SSN Logistics Pvt. Ltd
Customer satisfaction rating: 17%
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185
COMPLAINTS

Delhivery / SSN Logistics Customer Care

SSN Logistics Pvt. Ltd

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Address

India

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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Additional info
Mumbai
Delhi NCR, Plot 84, Sector 44, Gurgaon - 122 002

Bangalore
2nd Floor, Wicel Building, Midc, Opp Seepz Gate No. 1, Andheri (E), Mumbai 400 093

Hyderabad
104, Infantry Techno Park, 3rd Floor, Infantry Road, Shivaji Nagar, Bangalore - 560 001

Chennai
Kaizen Mirza White House, 1-20-268, Flat No 201, Survey No 72, Near Begumpet, Rasoolpura, Secunderabad, Hyderabad – 500 003

Chennai
No. 449, MKN Road, Alandur, Chennai - 600 016

View More Information...

Customer satisfaction rating
17%
Complaints
185
Pending
12
Resolved
25
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon08:00 am - 09:00 pm
Tue08:00 am - 09:00 pm
Wed08:00 am - 09:00 pm
Thu08:00 am - 09:00 pm
Fri08:00 am - 09:00 pm
Sat08:00 am - 09:00 pm
Sun09:00 am - 06:00 pm

Delhivery / SSN Logistics related photos (52)

Delhivery / SSN Logistics Complaints & Reviews

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Delhivery / Ssn Logistics — delivery of product

 Pradeep Alluri on Sep 17, 2018
Always gave fake commitments of delivering my product within 24 hours, had to call them every single day for status updates after doing timepass for 3 weeks the item was returned to sender without my approval or intimation. It is by far the worst courier company i have come across. Dtdc comes close second spot in equally bad customer service.
Tracking no:[protected]...
Complaint comments  Read comments Complaint category Other

Delhivery / Ssn Logistics — undelivered parcel

 naikbhavin on Sep 12, 2018
I had ordered from www.latestone.com and the order was shipped through delhivery courier vide tracking #[protected] on 2nd sep, 2018. It was expected to be delivered at destination in surat (Gujarat) on or before 5th sep, 2018. Today is 12th sep and i have still not got my parcel. It was laying at delhivery surat office since 4th sep. Nobody attempted for delivery and i continued follow-ups but as usual i got only one answer that we have escalated the issue and all the stuff. For last 3 days delhivery started a new technique and they updated status as out for delivery first and then in the evening...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — I do not happy on your service

 CSC PAYARA on Aug 28, 2018
Awb no:[protected]
24 aug 2018, afternoon bhubaneshwar_hub (Orissa) consignment received
But not processing in my order today. Your vehicle everyday going to destynation city but my product not journy. Your delhivery expeted time 27/08/2018 bt today is 28/08/2018. Your corrier service is very bad. I have cancle the order
I have not happy in your service...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Delhivery / Ssn Logistics — wrong product delivered

 karthick ravendhar on Aug 18, 2018
Hi,

I have ordered a bose speakers in online for rs.4000/-. And i was not received any conformation mail or message from that web site. (Which was not working rite now)

When i received a product through delhivery courier awb:[protected]. The delivery boy not allow to open the package without paying the money of rs.4000/- to him. And he said if i open the pack to check the product without paying him he will be responsible for that 4000/-.

So after paying the money i opened the pack and i was shocked the product in the pack was not bose speakers....
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Delhivery / Ssn Logistics — delivery not done in.. changing the date in every 2 days

 Ume$h on Aug 10, 2018
I was promised tht i will get my parcel by 8th august.. Bt they couldn't deliver it to me. I contacted the service center. They promised to deliver it by 10th of august. Todays its 10 of august yet they couldn't deliver the parcel now they promised to deliver the parcel by 12th of august. Y shud i believe in dem now..in every 2days they r changing the delivery date.. Am i d fool to believe u again and again.
I want my parcel by 11th itself...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Delhivery / Ssn Logistics — bad services

 Apurba125 on Aug 8, 2018
Delhivery never keeps promise, always late in delivering the parcels & also in everything it is late. My tracking number is[protected], it is not delivered till now. Very bad service & the excuse of the customer service representative is that there was a fault in the car, so it is late. Which courier company ship by aur..!!?? ### off service. I request all the company not to ship with delhivery courier anymore. This courier company should be closed...
Complaint comments  Read comments [4]Complaint category Movement & Delivery

Delhivery / Ssn Logistics — shipment not pick up. tracking result shows out for pickup still 4 days. customer service not pick up the call.

 Sarbo4 on Aug 4, 2018
My waybill number is[protected]. Track show it out for pickup still from 2nd august. I contact my merchent they said it shipped 1st august. But 4 days passed i do not get my product although tracking shows out for pick up agian and again please look into my issue. I need the product very badly. Please help me i contact their phone number but no one pick up it. Please loged a complain and help me as soon as possible....
Complaint comments  Read comments [5]Complaint category Business & Finances

Delhivery / Ssn Logistics — misrouted and delayed delivery

 Ravi umair on Jul 31, 2018
My shipment delayed in delivery my shipments awb no. S are[protected] and[protected]. They will comes in kanpur and goes to lucknow, faizabad and akbarpur (Auliyapur).
But it is misrouted this is not my akbarpur my city is akbarpur kanpur dehat there is no delivery centres of delhivery the delivery is attempted by kanpur delivery center i requested to urgently delivers my shipment when it reaches kanpur no misroute in the shipments...
Complaint comments  Read comments Complaint category Movement & Delivery

Delhivery / Ssn Logistics — non delivery of package

 RitzieR on Jul 28, 2018
Awb no.[protected]
I placed an order with bohriali.com on 7july 18.
On 9 july ' delhivery courier service' www.delhivery.com picked by parcel and till now i haven't received it. (27 july 18).

There tracking system is faulty and they keep lying about the package delivery.

Once they said consignee was not at the address. Which is totally wrong because i stay at home and no one came to deliver the product.

Again they said address was wrong which is false because i have proof of 'bohriali.com' invoice of my order. Address given by me was...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — order showing out for delivery from last 5 days but yet not delivered

 yogendrakapoor on Jul 24, 2018
Delhivery services are worst and there team are #...

I have tried calling them many times to there cc number, the item is showing out for delivery from last 4 days but yet not been delivered.
This is the worst delivery service provided by them, from last 4 days guys are saying that today they will deliver the shipment and daily they are postponing with some fake reasons.
They are putting fake reasons like restricted area, and customer requested for delayed delivery and not trying to deliver... I think the time they are putting to enter fake reason in that time if they will...
Complaint comments  Read comments Complaint category Computer Hardware

Delhivery / Ssn Logistics — delay in delivery of parcel

 Anshul Ojha on Jul 18, 2018
I ordered a HP Laptop from hpshopping.in. On 13th July 2018 they dispatched the item from Patna, Bihar through Delhivery Pvt LTD. The destination is Chapra, Bihar which is 82 km from Patna. First the parcel was sent to their Gurgaon Hub & when I asked they said that our every parcel first come here for scanning and other formalities. It reached their Gurgaon hub on 16th July 2018. Now today is 18th July 2018 and status is showing it is still at their Gurgaon hub. Whenever I complain to them they reply give us 24 to 48 hrs....
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — regarding order cancellation

 Surinder singh290 on Jul 15, 2018
Hii
My name is surinder singh. I have ordered mi earphones black on 7/10/2018. Order is received at Sangrur Dc. But then at delhivery service end my order is cancelled... They show that they have called me multiple times... But i do not received any call regarding this product. Order costs 699 rs on which i got a discount of 200 rs...and that coupon was also available to me till 10/7/2018.
Now i dnt know why they cancelled this order without calling me....
Complaint comments  Read comments Complaint category Electronics & Appliances

Delhivery / Ssn Logistics — regarding product delivery

 Surinder singh290 on Jul 15, 2018
Hii
My name is surinder singh. I have ordered mi earphones black on 7/10/2018. Order is received at Sangrur Dc. But then at delhivery service-end my order is cancelled... They show that they have called me multiple times... But i do not received any call regarding this product. Order costs 699 rs on which i got a discount of 200 rs...and that coupon was also available to me till 10/7/2018.
Now i dnt know why they cancelled this order without calling me....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Delhivery / Ssn Logistics — delivery guys and customer support

 Swavish on Jun 22, 2018
Such a worst and # service and people you all are. And yes i will say this no doubt what a great experience i had. The item which was supposed to be delivered by 17th june 2018 and today is 22nd june 2018 is still no delivered but in your app it show delivered. On what basis?. Your freaking delivery boys are #. Full of attitude with no sense and the carelessness is great. Updating wrong status. Even after making 100 calls and i am not joking not a # response. Thats insane. You guyys think sab chutiye h letting me wait from 17th to 22nd june. I already informed about me going out of station on 21st...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — xmate aura bluetooth headset

 Akhil ambattukunnel on Jun 21, 2018
Thats not working properly... I can hear full in good clarity and good voice but the other end person can't here anything... Worst less product.. Please help how to return this product... Iam buy this product only 1 week ago.. I need the coustomer care support please help fast... I need my money or a good product... And tell me how to find the exicutive...
Complaint comments  Read comments Complaint category Online Shopping

Delhivery / Ssn Logistics — they are not delivering my order [Resolved]

 Rhytham458 on Jun 20, 2018
I have book an order from paytm and they handed my order to delhivery courier they show it out for delivery on 17 june 2018 but the delivery agent give company information that i rescheduled my delivery but i haven't done he done it when a register a complaint against the boy they said your order will be deliverable on 20 june 2018 but the delivery agent give the information that consign not available but they didn't call me. My awb no. Is[protected]...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — product returned without customer knowledge

 Kanu Pame on Jun 14, 2018
I have placed an order 3 items from reliance trends on 28may-2018 and reached in a destination on 7june-2018.
Two items i collected myself (It was reached at my destination before 5june-2018) from delhivery office as they are not delivering my product. Yesterday i got call but due to having lunch i could not receive and soon after within 1minute i called back thrice but they are keep on discounting. After 1 or 2 minutes i received one sms from delhivery it's saying (Attempted delivery of your finetech corporation priv shipment but could not reach you. If you want it to be delivered today,...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — product showing delivered but not yet received.

 Adi Deb on Jun 14, 2018
Dear sir,
My air way bill no. Is[protected]. The product has not been delivered yet but in the tracking status its showing delivered on june 12th 2018 (Evening). Its a paytm order and i want my product on an urgent basis orelse i want a refund. How dare they show delivered whereas they have actually not delivered the product.
Kindly help me so that i can receive the product at the earliest possible. I tried calling the contact no. Given on the site but its not getting connected....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Delhivery / Ssn Logistics — shipment not delivered

 Alomst EveryThing on Jun 14, 2018
Awb no.[protected]

Shipment booked through. Direct. Delhivery

From. Harsh raj, ramgarh, jharkhand

To. Rashi peripherals pvt ltd, poman village, palghar, maharashtra)

Last status was. Consignment recived in 11 june 2018 at bilaspur hub - hr

Till my shipment not connected to destination

My delivery date was 15 june 2018

Kindly check and update on high priority...
Complaint comments  Read comments [1]Complaint category Other

Delhivery / Ssn Logistics — not delivering my order from last 10 days

 Rajvir Sansarwal on Jun 12, 2018
Dear sir,
I am tony getting harrased by delhivery awb[protected] they are not delivering my this order and kept the same with them from last 10 days in city naraingarh in district ambala haryana 134203. My contact no. [protected]. Plz provide me help for delivering my order. If they dont want to deliver my order then why they kept the same with them with whos permission. I will be highly thankful to you if you provide some support in this case.
Thanking you
Tony
[protected]...
Complaint comments  Read comments Complaint category Postal & Delivery Services

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