Delhivery / SSN Logistics Customer Care
SSN Logistics Pvt. Ltd
Customer satisfaction rating: 46%
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327
COMPLAINTS

Delhivery / SSN Logistics Customer Care

SSN Logistics Pvt. Ltd

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India

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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Additional info
Mumbai
Delhi NCR, Plot 84, Sector 44, Gurgaon - 122 002

Bangalore
2nd Floor, Wicel Building, Midc, Opp Seepz Gate No. 1, Andheri (E), Mumbai 400 093

Hyderabad
104, Infantry Techno Park, 3rd Floor, Infantry Road, Shivaji Nagar, Bangalore - 560 001

Chennai
Kaizen Mirza White House, 1-20-268, Flat No 201, Survey No 72, Near Begumpet, Rasoolpura, Secunderabad, Hyderabad – 500 003

Chennai
No. 449, MKN Road, Alandur, Chennai - 600 016

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Customer satisfaction rating
46%
Complaints
327
Pending
20
Resolved
141
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon08:00 am - 09:00 pm
Tue08:00 am - 09:00 pm
Wed08:00 am - 09:00 pm
Thu08:00 am - 09:00 pm
Fri08:00 am - 09:00 pm
Sat08:00 am - 09:00 pm
Sun09:00 am - 06:00 pm

Delhivery / SSN Logistics related photos (97)

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Delhivery / SSN Logistics Complaints & Reviews

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Delhivery / Ssn Logistics — delhivery / ssn logistics - worst delivery service by delhivery team [Resolved]

 swaminathant on Apr 19, 2019
Hi all,

Last three days i'm contacting the delhivery customer care for one of my package not got deliver to me by delivery boy. Tracking number:[protected]

The courier boy called me and informed on 17th-april-2019 afternoon about he have total number of 80 packages in his hand and he will not able to delivery at this time may be in evening.

But suddenly i received sms about the courier will be deliver to you only after 3 days after 20-april-2019 as per customer request.

I haven't informed him about to do delay delivery. But he and hist...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Delhivery — worst delivery service by delhivery team [Resolved]

 swaminathant on Apr 19, 2019
Hi all,

Last three days i'm contacting the delhivery customer care for one of my package not got deliver to me by delivery boy. Tracking number:[protected]

The courier boy called me and informed on 17th-april-2019 afternoon about he have total number of 80 packages in his hand and he will not able to delivery at this time may be in evening.

But suddenly i received sms about the courier will be deliver to you only after 3 days after 20-april-2019 as per customer request.

I haven't informed him about to do delay delivery. But he and hist...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — received a completely different item [Resolved]

 Rakesh20573 on Apr 15, 2019
I had ordered Boss bluetooth headphones with the order number 6196371, but the order I received was a local product. It was completely different from the one which I had ordered. The product which I ordered was a good company product worth rs. 3000. But the one which I received was a china local product which was only worth rs 200-300. This is a fraud website. I am very unhappy with the product. I want to return the product as soon as possible....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Delhivery / Ssn Logistics — always return my product without calling gane [Resolved]

 Sam Ralte on Apr 10, 2019
What happen to delivery aizawl, mizoram..
They always return my product without calling me.. What happen to them.. They have return three times now.. If they do it like this why you still running the courier.. My address is not their delivery area but i can pickup my parcel anytime.. Before this time i am tracking my order and it shows that the product is in aizawl but out of delivery, we go their courier and again return...
Complaint comments  Read comments Complaint category Products & Services

Delhivery / Ssn Logistics — order number - 1337175717474. [Resolved]

 puneetsingh37 on Apr 3, 2019
Despite of my all the emails to Amazon I was told to contact Delhivery who was responsible to deliver this subject order. I wrote to Delhivery and they also stats making me fool saying that please contact with amazon as they delivered the package. why they cannot provide me the receipt in which they have receiver signature when they deliver the package but they do not have as they didn't deliver the package yet and ate the money. they cannot fool peoples to grab money and do their business in this way. hey have to stop this as where would innocent peoples go once they got cheated. they believe in...
Complaint comments  Read comments [3]Complaint category Online Shopping

Delhivery / Ssn Logistics — shipment delivery [Resolved]

 Abhijit1970 on Apr 3, 2019
I had sent a package from dubai on 20th march through aramex courier for delivery to kolkata. The shipment is lying with delhivery since 22nd march and not delivered till now to addressee. I called up their customer service today i. E. 03.04.2019 only to be informed that the issue was bad / incomplete address, whereas awb from aramex shows the full address. I was told that only aramex can provide the full address and that they would liaise with aramex but it will require them 24- 48 hours for providing a resolution.

It is totally unacceptable as i feel that they have not taken any...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Delhivery — customer negligence, delayed delivery, no customer service contact [Resolved]

 Christopher Hmar on Mar 22, 2019
This is concerning the order i had placed on the dt.14.03.2019 for my project purpose with the company named, pyrax international who did sent my order through delhivery courier service. The estimated delivery date was set for dt.20.03.2019, the courier service never showed or contacted then i had to call up and inquire about it where i was informed that it was delayed due to some reason. It will be sent for escalation and the order will reach within 24 hours. After this it had been over 48 hours and there is no one to attend calls and regardless a multiple calls was placed.
With a sincere...
Complaint comments  Read comments Complaint category Movement & Delivery

Delhivery / Ssn Logistics — manvi trading express spurious products in the name of bose [Resolved]

 Punit Kotak on Mar 22, 2019
The above company address s-350, extension, new delhi - 110092. Invoiced for rs 2999.00 saying the packet contained "bose sound sport free truly wireless sport headphones (Midnight blue/citron). On taking cod delivery and opening it was not the product mentioned, but a chinese cheap item named i7s with full chinese literature.

There is no way to get in touch with the company and courier says he not taking back.

These companies are cheating public and i request the cyberpolice help in nabbing them.

Please let me know what should be done for it....
Complaint comments  Read comments [1]Complaint category Online Shopping

Delhivery / Ssn Logistics — I haven't received my order [Resolved]

 Nita Swargiary on Mar 20, 2019
I havent recieved my order from streetstylestore order id2702288. But the tracking order is shown order has been delivered. I think my money is wasted and also delivery location was wrong.. Please check it properly. I havent meet the delivery boy it was given sign on delivery note. Which i havent fraud. Please do something. May be delhivery boy took my things. How can they took other things like that...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — paytm order delivery [Resolved]

 sardabhishek on Mar 13, 2019
Ordered a iron board from paytm but not delivered by delhivery. Paytm order number is [protected] and airway bill no is[protected]. Company is not making any effort to deliver the parcel and giving fake update by sitting in office that address not traced. Huge number of parcel already delivered on the same address by delhivery and now address become not traceable....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — pickup [Resolved]

 Anil Barud on Mar 12, 2019
Delhivery team has taken the pickup of my mobile POCO F1 on 7th March and till now today 12 March, the site and the customer care people saying you have to wait 24 hours, They have taken from pune and still the shipment is in pune, Also the Mi customer care is not looking into this issue where they have initiated the pickup, I don't know whether I will get my mobile or will lost it.

Mi Complaint No : WO:ISIN[protected]-5E90
Delhivery Tracking No:[protected]

They are making fool to me, no courier will take 5 days to send parcel from pune to Bangalore....
Complaint comments  Read comments Complaint category Mobile Handsets

Delhivery / Ssn Logistics — iphone xs max [Resolved]

 G.p.Rakshit on Mar 12, 2019
I ordered oneplus 6 and gave me some useless mobile. And after long time asking and falling back of the dealer she ordered iphone xsmax clone for me paid 12k and i got mobile waste quality box broken bill tored and no charger no headphones nothing.. Worst experience please refund my money back!!! Please i paid money with lots of pain and i didn't use it still please refund my money back!!
Help me out from this issue!!!...
Complaint comments  Read comments [1]Complaint category Appliances

Delhivery / Ssn Logistics — shipment id: 224695987 [Resolved]

 AjayPMohan on Mar 11, 2019
Delivery of my order has been getting rescheduled repeatedly for past 4 days without contacting me and making me wait at my work location till 8pm, wrongly stating that i asked for rescheduling. Delivery guy just puts a missed call of 1 single ring and cuts. Doesn't attend if called back. Lot of my time has been spend on waiting for the delivery. Their customer service number also does not respond when called. Location: kochi, kerala....
Complaint comments  Read comments Complaint category Movement & Delivery

Delhivery / Ssn Logistics — i don't receive, my product but it is showing the product is delivered [Resolved]

 Kanish Sinha on Mar 11, 2019
I order an product from amazon.in tracking the courier it is showing that the product is delivered, but i didnt receive the product. My tracking no. Is[protected]. Kindly look to this matter. Please kindly, you look after it. Your courier service is not pathetic that they take the products of counsumer. So look into this matter. My product was prepaid product, so i cant claim for refund. So possibly manage this issue....
Complaint comments  Read comments Complaint category Movement & Delivery

Delhivery / Ssn Logistics — my item has been replaced with toothpaste [Resolved]

 Kapil Pancholi on Mar 3, 2019
My name is kapil and i'm an individual. I sent an android box via delhivery c2c to my friend in chhattisgarh. He just received the package today. When he opened the package, he found 3 toothpastes instead of android box i've sent. Box looked like someone opened that from back by cutting the existing tape and put some extra tape to hide the cut.

The guy who picked up the courier is virendra and his phone number: [protected]

The guy who delivred the package was bharti and his phone number: [protected]

I called the both of them but they denied that fact...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — delivery service [Resolved]

 Fasalpkr on Feb 25, 2019
Greetings,
My name is fasal and i am doing most of my shoppings online. Majority of the time my parcels used to carry by delhivery. Whenever they bring the parcel they will not deliver it. They used to ask me to collect it from their office which is at nilambur 12 km away from me. Otherwise they asks me to collect it from any shops which is familiar to them at wandoor 7 km away from me. And they will give it in shop and we will get a delivered message. Still the product is not reached me.. Not only once or twice, each and every time it happens. They says their delivery area is upto wandoor....
Complaint comments  Read comments [3]Complaint category Postal & Delivery Services

Delhivery / Ssn Logistics — product from bonorganik [Resolved]

 Surumalik on Feb 24, 2019
This company is the worst service provider
And their delivery boys are highly nasty
Product is already late by 4 days than the due date
Then the delivery boy who suppose to deliver the product is not responding to my calls
Nd i received the sms that product has been delivered while i havent recieved it
Such a poor service i cud experience
Shame shame on their name...
Complaint comments  Read comments Complaint category Movement & Delivery

Delhivery / Ssn Logistics — intex aqua dream 2 battery mismatch [Resolved]

 Pokale Heramb on Feb 24, 2019
Sir i have ordered the intex aqua dream 2 cellphones battery model no br 2386 2300 mah/8.74wh li-polymer battery 3.8 v on snapdeal on 18/02/2019 but company have delievered me battery of model br3086cg 3.8 v 3000mah/11.4wh li-polymer battery which is not matching to my intex aqua dream 2 model & is shorter in length so i request you to please replace my delievered product & dispatch me a accurate size and proportionate battery to me as per my order i have paid 565.00 rupees to your product including all charges on 24/02/2019. Earlier action is required from you!!!...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Delhivery / Ssn Logistics — about my return [Resolved]

 Dani devil on Feb 19, 2019
My parcel was taken by the courier. I was not even given a receipt (No confirmation was given regarding the pickup of my return). I would be thankful if you could provide me details on the same. Please feel free to contact me on +91 [protected] or [protected]@gmail.com
No contact number was provided to me on this. The courier just came to my office, picked up the parcel and left without even giving a receipt.
Tracking id:[protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Delhivery / Ssn Logistics — product not delivered to the time limit or misguide to the customer [Resolved]

 Sagar Javia on Feb 5, 2019
I have purchase a drools dog food on the date of 25 jan 2019 at paytm order no is [protected]. Shipment is near the delivery hub at wankaner. I called delhivery office (Customer care) more than 19 time in between 5/02/2019
But not give the delivery. Ground team is provide a wrong answer all time... Delhivery and its all team are wrong at all time they give me commitment regarding the shipment but not full fill the one of them....
Complaint comments  Read comments [2]Complaint category Food

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