[Resolved] Delhivery / Ssn Logistics — bluetooth headset not delivered

Varada Raj M

from Chennai, Tamil Nadu

Address:	600100
Website:	www.delhivery.com

I have ordered a product (Tagg inferno 2.0 bluetooth headset) via tatacliq app on 10th october, 2018 and the product was shipped from delhi the same day. I'm initiating this complaint on 19th october, 2018. I haven't received the product yet. Also, i'm unable to reach delhivery customer support either via phone or email. Their phone is always busy during business hours and there is no response to the emails written.

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Nov 3, 2018

Complaint marked as Resolved

The local Delhivery team has called me immediately and arranged a suitable delivery date and time. Also, the product was delivered.

Delhivery customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2018

Delhivery Customer Care's response Hi,

We apologize for the prolonged delay and look forward to resolve your concern at the earliest. Request you to please share your shipment's AWB number for us to track and act.

Thanks & Regards,
Team Delhivery

Verified Support

Oct 19, 2018

Delhivery Customer Care's response Hi,

We tracked your AWB number as[protected]. We have escalated the issue to the concerned team and will ensure that the shipment gets delivered at the earliest.

Thanks & Regards,
Team Delhivery

Oct 19, 2018

Updated by Varada Raj M The AWB tracking number is:[protected]