Delhivery / Ssn Logistics — complaint against delhivery courier company for not delivery the product

Dear sir,

I have sent my product on 26 june 2020, from noida to bihar samastipur by delhivery. Delhivery was committed to deliver within 5 days of the pick up date.
But i didn't not receive my product till now. I have sent more than 10 times mail to delhivery support team, but they are helpless.
Kindly help me for this, i shall be obliged for you.
Worth of my product is 16, 000/-
Awb[protected]
Order id - o[protected]
Reg. Mob no - [protected]

Thanks and regards
Saiyad ali
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Delhivery customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2020
Delhivery Customer Care's response
Hi, apologies for the inconvenience. We regret to inform you that the shipment is being returned to the origin due to destination location being out of deliverey area. We have escalated this to the concerned team and will get back to you shortly. Thanks.
Aug 02, 2020
Updated by [email protected]
Dear Sir,

I haven't get any solution from delhivery, what the hell is going on with delhivery courier, when I will receive my product, It has completed 37 days, but Still I didn't receive.
I don't know why delhivery is making the fool. I received 10 time message from delhivery, that you will receive your product within 48 hours, but they are completely helpless.
Sir kindly take I necessary step and help me, Its urgent.
Awb[protected]
Thanks and regards
Saiyad Ali
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