Delhivery / Ssn Logistics — delayed and diverted delivery to wrong route.

I purchased mi 32 inch led tv from flipkart and they shipped with delhivery courier service my awb number is[protected] it is shipped from bangalore it should be shipped to the next and last delivery station banaganapalli but after being 4 days in bangalore it is shipped to pune i dont know why they shipped to pune. The promised date of flipkart is 24 december. Estimated delivery date of delivery courier service is 23 december but it is in pune today how can it is delivered today (24 december). They are misleading customer by telling false information about delivery and not giving services what they promised. Take immediate action against delhivery courier service.
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Delhivery customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2019
Delhivery Customer Care's response
Hi,

We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

Thanks & Regards,
Team Delhivery
Dec 24, 2019
Updated by narasimharcp
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