[Resolved]  Delhivery / Ssn Logistics — delivered the product with different colour and brand

I had ordered oppo f11 phone cover with blue colour, but you had delivered oppo f11 and in red colour, please refund my money i want to return this product with out any replacement. And the product is not good. Please sole this query as soon as possible. I am unhappy with this product. Please deliver the product to customer satisfaction. Please refund my money.
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Jan 5, 2020
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Dec 03, 2019
Updated by Chenna chenna
i wand to return the proudct and i want return

Dec 03, 2019
Updated by Chenna chenna
i had paid 649 rs as cash on delivery i god fake product insted of orginal product
Verified Support
Dec 05, 2019
Delhivery Customer Care's response
Hi,

We understand your concern. Delhivery being a logistic partner of your merchant, does not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

Thanks & Regards,
Team Delhivery
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