[Resolved]  Delhivery / Ssn Logistics — delivery of parcel

Website:www.delhivery.com

The worst courier service. These guys are such a fraud. I had an order from flipkart to be delivered today and I recieved a message both from flipkart as well as from the courier partner that the shipment is out for delivery. But the next moment I recieved an sms stating that I have cancelled the order from my side wheras I havent done anything like that. He has not even contacted me and the provided number is unreachable. They are such useless courier providers. Kindly escalate this concern. I expect immediate response and delivery by today itself.
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May 15, 2019
Complaint marked as Resolved 
The parcel was delivered today, i.e. on 15 May, two days after the expected delivery date.
Delhivery customer support has been notified about the posted complaint.
Verified Support
May 15, 2019
Delhivery Customer Care's response
Hi,

We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

Thanks & Regards,
Team Delhivery
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