[Resolved]  Delhivery / Ssn Logistics — fake delivery and worst courier service

Address:Datia, Madhya Pradesh, 475661
Website:www.delhivery.com

Amazon has really bad choice as delivery partner i. E. Delhivery. Delhivery is worst courier service provider i have seen so far. I booked my package on package on 14th nov and i got a message on 20th nov that package has been delivered to home. Immediately i called amazon and delhivery courier service as package was not delivered to me and status was updated with delivered. Since last three days i was following up with delhivery about my package, they sent me a proof of delivery document in which name of collected person mentioned as "na", date and time of delivery mentioned as nov 20, 2018 4:08 pm and a fake sign was there. I asked them to provide me the address of office or contact number of delivery boy who delivered it so that i can contact him but they fail to provide any such information. Fact was that they don’t even have office in datia city and package was still in other city. After calling them again and again to delhivery courier service and then amazon, finally i got the package on 23rd nov 08:00 pm. When i asked delivery boy what happened with my package then he said he received my package yesterday night only that’s why he came today for delivery.

Please take action against them so that in future they should not think to produce any fake delivery document as a proof.
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Dec 29, 2018
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2018
Delhivery Customer Care's response
Hi,

We apologize for the inconvenience caused. As per our ground team the shipment has been handed over to you on 23rd Nov'18. Please check and get back to us for any discrepancy.

Thanks & Regards,
Team Delhivery
Complaint comments 

Comments

I don't like this band
Shahjeb's reply, Nov 18, 2018
I don't like this band I want to refund to many my account

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