[Resolved] Delhivery / Ssn Logistics — fake delivery status | |
I had ordered a pair of foot wear (Allen solly beige ballerinas) from allen solly website. I had not got any delivery information or calls on the same. But when i checked the allen solly website, it says its been delivered when its actually not. I went ahead and checked the delhivery website and tracked my shipment with id : awb no.[protected]Delhivery) And was so shocked to see a delivered status was 'delivered' as i did not receive a call nor actually took the product. There are several cctc cameras around which could easily help understand it was a fake delivery. Request delivery team to take action and ensure my delivery happens as promised. There is zero response over the helpline number. I spent so many days trying to reach out to you over call. Kindly help resolve at the earliest. Thanks! Was this information helpful? | |
Feb 28, 2019 Complaint marked as Resolved Delhivery customer support has been notified about the posted complaint. Verified Support Jan 28, 2019 Delhivery Customer Care's response Hi, We apologize for the inconvenience caused. We have escalated your issue with the concerned team and someone from our end will connect with you shortly. Thanks & Regards, Team Delhivery Verified Support Jan 28, 2019 Delhivery Customer Care's response Hi, We tried to connect with you on your registered number but found it to be Switched Off. Please share us any other phone number or email id through which we can connect with you. Thanks & Regards, Team Delhivery | |
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My product has been cancelled two three times by the dehlivary courier office kishanganj bihar, they are misbehaving with the customer when we go to ask about our products.they blame delivery boy and says he is not here for now.i am highly disappointed with dehlivary office in kishanganj
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