[Resolved]  Delhivery / Ssn Logistics — fraudulent pickup- scam

The delivery person came on 2nd of June and picked up my BOAT bluetooth speaker.
I gave him my speaker, and then he came back in 2 hours asking for charger, which i gave.
He didn't give me any receipt of this.
Later on he called saying he needs the bill and would come to take the bill. I said ok, please come on Wednesday.
But the person did not come and neither is he picking up calls. He also marked my pickup as cancelled. This person still has my speaker and charger.
His number is :- [protected]
I complained to the Delhivery team but there is no response. They just said they are looking into this with ref number- 315326

My invoice ID is : AWB[protected]
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Jul 14, 2019
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2019
Delhivery Customer Care's response
Hi,

We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will connect with you at the earliest with the resolution.

Thanks & Regards,
Team Delhivery
Complaint comments 

Comments

My return product didn't take .nobody called me and I want to get the refund as early as possible.i gave this complaint on Jun 4.when I am called in the customer care always telling within 24 hours time.but I want to get my monetly.
The delhivery services at kohima is too unprofessional...information to the costumer was never provided.Delivery is also often delayed.The costumer services at the main office would always provide unnecessary excuses .
Return this parcel immedietly poor eeference by this comapny

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