[Resolved]  Delhivery / Ssn Logistics — ignorant and aggressive delivery boy

Address:Aizawl, Mizoram, 796012

I just received a call from an impolite delivery boy who told me to get my package from a store where he said he will keep my package. I told him to deliver my package at my doorstep instead as he should, he then asked me my address which i wrote so clearly. He said it was not so as if he could not read and he hung up. I called him back, no response. He then called me again, shouted at me saying it was not his duty to make home delivery. He said it in a very disrespectful way. I called customer services of both delhivery and the site from which i had ordered my package, to which they both responded it was a home delivery. I don't even know how to comprehend that kind o[censored]ndiplomatic and irresponsible and very rude behaviour.
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Mar 19, 2020
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2020
Delhivery Customer Care's response
Hi,

We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

Thanks & Regards,
Team Delhivery
Complaint comments 

Comments

The delivery boy is refusing to pickup the Product ..and I have made a return request for wrong product delivered...and it was approved by Flipkart but then also he is refusing to pickup the Product so
I got saree but I ordered online 3 combo pack of kurties
Reference no#12862
TRK#[protected]
Shipper address
KAV
NA
Surat, GJ, 395010
Plz help

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