Delhivery / Ssn Logistics — ignorant and aggressive delivery boy
Aizawl, Mizoram, India
AbAbishag on Feb 14, 2020
I just received a call from an impolite delivery boy who told me to get my package from a store where he said he will keep my package. I told him to deliver my package at my doorstep instead as he should, he then asked me my address which i wrote so clearly. He said it was not so as if he could not read and he hung up. I called him back, no response. He then called me again, shouted at me saying it was not his duty to make home delivery. He said it in a very disrespectful way. I called customer services of both delhivery and the site from which i had ordered my package, to which they both responded it was a home delivery. I don't even know how to comprehend that kind o[censored]ndiplomatic and irresponsible and very rude behaviour.
[Feb 14, 2020] Delhivery / SSN Logistics customer support has been notified about the posted complaint.
Verified SupportDelhivery / SSN Logistics Customer Care's response, Feb 17, 2020
We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.
Thanks & Regards,
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