Delhivery / Ssn Logistics — ignorant and aggressive delivery boy

 
2 Reviews
Aizawl, Mizoram, India
 Abishag on Feb 14, 2020
I just received a call from an impolite delivery boy who told me to get my package from a store where he said he will keep my package. I told him to deliver my package at my doorstep instead as he should, he then asked me my address which i wrote so clearly. He said it was not so as if he could not read and he hung up. I called him back, no response. He then called me again, shouted at me saying it was not his duty to make home delivery. He said it in a very disrespectful way. I called customer services of both delhivery and the site from which i had ordered my package, to which they both responded it was a home delivery. I don't even know how to comprehend that kind o[censored]ndiplomatic and irresponsible and very rude behaviour.

Complaint Status


[Feb 14, 2020] Delhivery / SSN Logistics customer support has been notified about the posted complaint.
Verified Support
Delhivery / SSN Logistics Customer Care's response, Feb 17, 2020
Hi,

We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

Thanks & Regards,
Team Delhivery
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

The delivery boy is refusing to pickup the Product ..and I have made a return request for wrong product delivered...and it was approved by Flipkart but then also he is refusing to pickup the Product so

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    Delhivery / Ssn Logistics - ignorant and aggressive delivery boy