[Resolved] Delhivery / Ssn Logistics — intex aqua dream 2 battery mismatch

Pokale Heramb

from Nalagarh, Himachal Pradesh

Address:

P-23/2 new dd line,yol, 176052

Sir i have ordered the intex aqua dream 2 cellphones battery model no br 2386 2300 mah/8.74wh li-polymer battery 3.8 v on snapdeal on 18/02/2019 but company have delievered me battery of model br3086cg 3.8 v 3000mah/11.4wh li-polymer battery which is not matching to my intex aqua dream 2 model & is shorter in length so i request you to please replace my delievered product & dispatch me a accurate size and proportionate battery to me as per my order i have paid 565.00 rupees to your product including all charges on 24/02/2019. Earlier action is required from you!!!

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Apr 1, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2019

Delhivery Customer Care's response Hi,

We apologize for the inconvenience caused. Delhivery being a logistic partner of your merchant, do not have the scope to validate the product. Please contact with your merchant and they will help you in this regard.

Thanks & Regards,
Team Delhivery

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Comments

Peter J

from Guruvayur, Kerala

These people doesn't know basics of conversation, the person shouts and tells that he the owner of that franchise and argues badly with unprecedented behaviour as if he is Sahil Barua, may be higher management is not aware of ground reality but this person sucks.