[Resolved] Delhivery / Ssn Logistics — manvi trading express spurious products in the name of bose

Punit Kotak

from Rajkot, Gujarat

Address:

S - 350, Extension, New Delhi, New Delhi, Delhi, 110092

The above company address s-350, extension, new delhi - 110092. Invoiced for rs 2999.00 saying the packet contained "bose sound sport free truly wireless sport headphones (Midnight blue/citron). On taking cod delivery and opening it was not the product mentioned, but a chinese cheap item named i7s with full chinese literature.

There is no way to get in touch with the company and courier says he not taking back.

These companies are cheating public and i request the cyberpolice help in nabbing them.

Please let me know what should be done for it.

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Apr 22, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2019

Delhivery Customer Care's response Hi,

We are sorry to learn about your experience. We being a Logistic partner of your merchant do not have the scope of determining product quality. Please share us your AWB number, so that we can identify the merchant and help you in resolving this issue at the earliest.

Thanks & Regards,
Team Delhivery