[Resolved] Delhivery / Ssn Logistics — misbehavior of delivery boy

Rajkumar Mohite

from Satara, Maharashtra

Address:

Solapur, Maharashtra, 413401

My shipment number was[protected]. The delivery boy called over the phone and wanted me to come to the office and take the parcel. I refused and asked him to come to my house then he started using so much abusive and vulgar words. Shubham gavali [protected] (Deliveryboy) & sidheshwer ghumare [protected]. And they returned my order. Plz take action

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Dec 6, 2018

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2018

Delhivery Customer Care's response Hi,

We sincerely apologize for the experience you had to go through with us. We strongly believe and strive to meet our customer's expectations, however your experience clearly helped us to identify our gaps and will empower us to correct them at the earliest.

We have escalated the issue to the concerned department and assure you that no such incident will happen again.

Thanks & Regards,
Team Delhivery