Delhivery / Ssn Logistics — my product was not delivered and it's lying in chennai hub for 3 days

Hi i ordered a aluminium ladder from amazon and it was shipped by delhivery with tracking no[protected].. The product has reached chennai hub on 16th morning which is hardly 40mons from my home.. I dont know for how many days it will be there?? Wen i tried to contact the person in hub he is answering rude and saying i[censored] want come and colect.. Dont know how amazon has partnered with delhivery.. If my product is not delivered today im gonna cancel the order.. And whenever i call customer care they keep repeating same dat it will be delivered in 24to 48 hrs..
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Delhivery customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2019
Delhivery Customer Care's response
"Hi,

We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

Thanks & Regards,
Team Delhivery"
Oct 21, 2019
Updated by S Venkateshan
If my product is not delivered within today dat is on 21-10-19 i wont accept the product if the delivery executive brings the product..its cash on delivery only so i dont care.
Complaint comments 

Comments

I order cascio watch they given me Fastrack watch wich item i orderd i want that order you should given me Fastrack watch it's fraud

My provident fund reject.
Pls cridit my account
Today I've got my Langmanni lipstick in the shade A02 from 'Delhivery.com'.. The shade I've got isn't the same I ordered, moreover the lipstick is broken.. So if possible let me know how can I return/exchange it.. My Awb no is[protected]
Refund AWB[protected] please help bank [protected] SBIN0020246
Lucky Chinna's reply, Oct 13, 2019
Refumd
Lucky Chinna's reply, Oct 13, 2019
Refund

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