Delhivery / Ssn Logistics — order not delivering and updating false status that my order is out for delivery and consignee not available

Website:www.delhivery.com

I had given an order (Order no:[protected]) in paytm. On 28/10/2017 i received one message from im-dlhvry that my order is out for delivery. I waited till 30/10/2017 but no one contacted me. They simpley updated satus as consignee not available. Then i searched in internet and found kakinada delhivery office phone number. When i called them, they are saying that my order is went to wrong place, if they sent that order to kakinada, they will deliver it. I noticed the same thing to delhivery customer care by email. They said that my order will reach to my address in 24hrs. But not received. Again yesterday i received one message that my order is out for delivery but till now no one is contacted me and my order is not recived. Its very urgent order. But they are playing with me. This is the second time i am facing problem with this courier service
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Delhivery customer support has been notified about the posted complaint.
Nov 04, 2017
Updated by Veera raghava
Awb number[protected]
Nov 21, 2017
Amanraj186's response
Our Bluetooth is damage
Complaint comments 

Comments

Sending wrong
I am buy a Bluetooth from delevery .com . But Bluetooth is not work properly as like me .and the other thing of Bluetooth is damage is our power button is not work properly it is damage thank you for your peace

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